Jim Ellis Kia of Kennesaw - Service Center

Kia recall service The staff is amazing! The dealership is way too crowded- no place to park or move around. Vehicle was finished when promised- very friendly and help The staff is amazing! The dealership is way too crowded- no place to park or move around. Vehicle was finished when promised- very friendly and helpful folks! More

Serviced my Soul Had my daughter's car in for service. They did an excellent job and were very friendly. Diana was very funny and made sure we got the service we neede Had my daughter's car in for service. They did an excellent job and were very friendly. Diana was very funny and made sure we got the service we needed. The car was finished when promised. More

Feels like family I am seen by I enter service door and is shown to Ms Bell who is a gem of a great personality always gives update information about vehicle I am seen by I enter service door and is shown to Ms Bell who is a gem of a great personality always gives update information about vehicle More

Very well run operation. The service personnel is very friendly and professional. Jason always goes above and beyond when I come in for service or repair. I drive past Kia of The service personnel is very friendly and professional. Jason always goes above and beyond when I come in for service or repair. I drive past Kia of Woodstock to go to Jim Ellis Kia. More

Professional, courteous and transparent Their service team always treats me well even when I don't have an appointment which is most of the time because of my schedule. Went in for my 30K s Their service team always treats me well even when I don't have an appointment which is most of the time because of my schedule. Went in for my 30K scheduled maintenance and the manager jumped in to help get my paperwork rolling because they were a little backed up. They gave me the option of a courtesy car because the service was going to take several hours. They called with updates and let me know of additional needs on my car that could be taken care of at same time. Check in/out was efficient. More

Friendly Staff Staff was friendly and knowledgeable. Gave me options regarding items found during the routine check. He was charming and knew video games. I’d love t Staff was friendly and knowledgeable. Gave me options regarding items found during the routine check. He was charming and knew video games. I’d love to do business with him in the future. More

fast, efficient, Diana's smarts and kindness Great experience. Always trust Diana Bell judgement and recommendations. That is the main reason I will probably come back to your dealership to buy Great experience. Always trust Diana Bell judgement and recommendations. That is the main reason I will probably come back to your dealership to buy a new Kia soon.Scott More

Friendly, fast, efficient! Diana and her team were, as always, friendly, efficient, and took excellent care of my car. There's not much more to add; I got everything I asked for Diana and her team were, as always, friendly, efficient, and took excellent care of my car. There's not much more to add; I got everything I asked for and expected, and clear explanations of what was happening along the way. More

Routine Maintenance Everything and everyone was exceptional! The waiting time was appropriate. The waiting room was nice and clean. Coffee and snacks were great! Thanks s Everything and everyone was exceptional! The waiting time was appropriate. The waiting room was nice and clean. Coffee and snacks were great! Thanks so much! More

Driver's side window will not go up, second time bringing in Had to bring car in for same problem that I brought in for 02/2018 and service rep stated I would need to pay for service. If new sensor was put in, w Had to bring car in for same problem that I brought in for 02/2018 and service rep stated I would need to pay for service. If new sensor was put in, why did it go out so fast. Driver's side window will not go up. More