Jim Ellis Kia of Kennesaw - Service Center

My review :) Jason Dale is awesome and the only reason I continue to provide them with my business. When I bought my car, I took it to Ed Voyles Kia for its first Jason Dale is awesome and the only reason I continue to provide them with my business. When I bought my car, I took it to Ed Voyles Kia for its first service, I was not happy with their lack of care towards the customer. I took it to Cobb Kia before the ownership changed and service was ok at best. Once Jim Ellis bought Cobb Kia, I saw Jason on that visit and he takes great care of me and my car. I honestly feel like he treats me like a valued customer and so I continue to see him for everything service related on my car. More

Great Jim Eklis Kia's staff, service and sales, are always friendly and efficient. They never try to sell ypu products you don't want or can't afford. Servi Jim Eklis Kia's staff, service and sales, are always friendly and efficient. They never try to sell ypu products you don't want or can't afford. Service techs do everything they can to help ypu keep your warranty. More

Warranty update Jason was great with updates. Nice waiting area. No problems with getting car finished in timely manner. Would recommend this service dept to friends Jason was great with updates. Nice waiting area. No problems with getting car finished in timely manner. Would recommend this service dept to friends and family blahnik blahnik blah More

Very pleasant. Nice facilities and water, snacks etc. Of all other dealerships I have been to, this one is the best by far. The service person Jason was very friendly and provided me with good service ad Of all other dealerships I have been to, this one is the best by far. The service person Jason was very friendly and provided me with good service advice to save me money. More

Oil change I went in for a routine oil change. My appointment was with Chris, who when I arrived was busy so Robert saw me waiting and was able to take me and ge I went in for a routine oil change. My appointment was with Chris, who when I arrived was busy so Robert saw me waiting and was able to take me and get things moving along. I explained that I had another appointment and needed to be done in an hour and they made it happen. I really appreciate what they did to get me done in time! They were both very helpful and professional! More

Expeditiously Jason was my Service Guy. He is always on point and gives me excellent customer service. Chris transported me back to work and offered to pick me up Jason was my Service Guy. He is always on point and gives me excellent customer service. Chris transported me back to work and offered to pick me up to pick up my car. Professional & Courteous were the A+ rating with these two gentlemen. Thanks, Kia Banks More

Kia Kennesaw Service Received great service at this dealership, as usual. Jason always takes care of my car service needs very effectively. He is a great listener and go Received great service at this dealership, as usual. Jason always takes care of my car service needs very effectively. He is a great listener and goes overboard trying to make sure the experience is "just right." My Kia Rio 2006 is about to turn over 200,000. The mechanic did a compression test on the engine, and it is mid-spec with almost no variation between the cylinders. Heck, it could easily go another 100,000 miles! If it weren't for moving soon, out of state, I would continue with this dealership's service department indefinitely. You will be sorely missed. More

oil change service Jason served me was excellent and friendly. had my car washed and hoovered inside. i enjoy going there to have my car taken care of Jason served me was excellent and friendly. had my car washed and hoovered inside. i enjoy going there to have my car taken care of More

Awesome service Every time I have gotten my oil changed the staff is going above and beyond to please me. From pulling in to getting checked in and checking out. I h Every time I have gotten my oil changed the staff is going above and beyond to please me. From pulling in to getting checked in and checking out. I have usually waited for my car to get the oil changed and it’s never as long as they say. 👍🏻 More

15 min wait before I was acknowledged or helped?! I had an appt. arrived a few min early. When I walked in I waited 15 min before I was helped or acknowledged. 1 service person was already with a cust I had an appt. arrived a few min early. When I walked in I waited 15 min before I was helped or acknowledged. 1 service person was already with a customer, the other guy preferred to shuffle papers. The check out counter was full of Kia folks( which was in full view of the door). No one asked my why I was there or if I needed assistance. Not the Jim Ellis customer service that I’m used to ( I was with VW for 20 yrs and Audi for 10 yrs). Went in for an oil change and a break check.. nothing complicated. When you wash the cars you just hose it down( smearing the dirt and don’t bother to shine the tires back up- that part would be a nice touch. Please use steering wheel covers! Mine is always grimy after service! More