Jim Ellis Kia of Kennesaw - Service Center

Pleasantly I was care for and greeted as soon as i pulled into the garage. My service advisor was polite and as the car was reviewed came out to advised me of th I was care for and greeted as soon as i pulled into the garage. My service advisor was polite and as the car was reviewed came out to advised me of the finding plus a recall was called on the gas door but part was not available so i will receive a call once the part comes in. Now this is another trip i have make out there. More

Great Always have a great experience at this location. Diana went above and beyond during my last visit making sure I was more than satisfied. She even trie Always have a great experience at this location. Diana went above and beyond during my last visit making sure I was more than satisfied. She even tried to chase me down after noticing my brake light was out! She ended up calling me and having me come back, making it right and replacing the bulb for free since it was the service department’s “miss.” I would have to say at this location I have always had service that goes beyond a normal service department. More

Thanks Jason Jason was a pleasure to work with. I knew my 90,000 check up would not be inexpensive but felt that he did what was needed. I use to dread when the se Jason was a pleasure to work with. I knew my 90,000 check up would not be inexpensive but felt that he did what was needed. I use to dread when the service reps came out to the waiting room to tell me I needed this, this and that that extra. He also checked on recall notices to help catch potential problems before they happen. More

Great service! The staff was very friendly and answer all of my questions and concerns. The wait time was around 15 minutes before I got asked for service for my ve The staff was very friendly and answer all of my questions and concerns. The wait time was around 15 minutes before I got asked for service for my vehicle. More

Great customer service and attention. Jason was instrumental in fixing a leaking tire (even though they don't actually do tire repairs). I was able to later get to tire shop for further r Jason was instrumental in fixing a leaking tire (even though they don't actually do tire repairs). I was able to later get to tire shop for further repair thanks to Jason's recommendations and knowledge. Waiting room was quiet and clean and snacks were even provided. More

Stinger Service review 8.29.2019 I arrived without a reservation at 9:00am and was greeted by Diana on arrival and scheduled for a service. Diana was friendly and offered that my car I arrived without a reservation at 9:00am and was greeted by Diana on arrival and scheduled for a service. Diana was friendly and offered that my car be cleaned if I wish and accepted the offer. Good job Diana and team. Thanks, Michael More

Excellent service! Jason helped me to maintenance my 8yrs old sorento. he did his best job and never loose his smile. waiting room was clean and quiet. Jason helped me to maintenance my 8yrs old sorento. he did his best job and never loose his smile. waiting room was clean and quiet. More

Great service!! Always a pleasant service experience! Diana keeps me up to date on the status of my service and tells me up front what to expect. Always a pleasant service experience! Diana keeps me up to date on the status of my service and tells me up front what to expect. More

Kia Service on Aug 27, 2019 Diana Bell is a great person to assist you when you arrive at the Kia location service department she has the a great attitude and personality Diana Bell is a great person to assist you when you arrive at the Kia location service department she has the a great attitude and personality More

Quick and reasonable Finally! Thank you for getting a oil change service done in under 3 hours. Sad right—a oil change could take 3+ hours? Not this time! I dropped the c Finally! Thank you for getting a oil change service done in under 3 hours. Sad right—a oil change could take 3+ hours? Not this time! I dropped the car off at 8am and got a call at 9am the car was ready. Robbie was throughout, efficient with my paperwork and attentive to my questions. More