Jim Ellis Kia of Kennesaw - Service Center

Service Great job as always! Diana always takes good care of me and the mechanics are awesome! I highly recommend this service department. Now I am tired Great job as always! Diana always takes good care of me and the mechanics are awesome! I highly recommend this service department. Now I am tired of writing! More

Awesome customer service Got me in and out fast love it. The customer service is great and they are very informative about your vehicle. Will recommend anyone to visit Jim Ell Got me in and out fast love it. The customer service is great and they are very informative about your vehicle. Will recommend anyone to visit Jim Ellis in Kennesaw Ga. More

In & out I was able to get in and out in great timing. I notified Chris that I needed to be in and out to get to work on time and he made it happen. Thanks! I was able to get in and out in great timing. I notified Chris that I needed to be in and out to get to work on time and he made it happen. Thanks! More

Great service visit This was my second visit to the dealership for service and the experience was great as usual. I actually had Chris for both visits and this time there This was my second visit to the dealership for service and the experience was great as usual. I actually had Chris for both visits and this time there was a new guy that he was training. The new guy did an awesome job and was very personable and transparent throughout the visit. I will definitely be back! More

1st trip First trip to get my Telluride serviced. No surprises as everything went exactly as planned. The wait was maybe a little longer than I would have like First trip to get my Telluride serviced. No surprises as everything went exactly as planned. The wait was maybe a little longer than I would have liked but I felt completely at home. More

Diana Bell is perfect! Diana Bell is always who I want to see for all my Service and maintain. She is always very helpful when I come in. Give this lady a raise! She deserve Diana Bell is always who I want to see for all my Service and maintain. She is always very helpful when I come in. Give this lady a raise! She deserves it!! More

WAS HAVING ISSUES WITH IGNITION STARTING I HAVE HAD THE SAME SERVICE WRITER, DIANA BELL WITH BOTH KIA'S I HAVE OWNED. SHE IS A CREDIT TO HER PROFESSION AS WELL AS ANY WOMEN IN HER FIELD. SHE I HAVE HAD THE SAME SERVICE WRITER, DIANA BELL WITH BOTH KIA'S I HAVE OWNED. SHE IS A CREDIT TO HER PROFESSION AS WELL AS ANY WOMEN IN HER FIELD. SHE HAS ALWAYS GONE ABOVE AND BEYOND TO SETTLE ANY ISSUE I HAVE HAD. More

Great service The service was better than great. I would recommend this location to any one with a Kia. I felt appreciated and just not someone to get and out The service was better than great. I would recommend this location to any one with a Kia. I felt appreciated and just not someone to get and out More

Better than Last Time I was with a brand new associate this time (Chris Ford), and even though he was getting use to the system, he was very helpful. Last time, the guy tol I was with a brand new associate this time (Chris Ford), and even though he was getting use to the system, he was very helpful. Last time, the guy told me I needed new tires at 15,000 miles. When I went this time, the new associate and manager told me my tires were good. I felt like last time the guy was taking advantage of me saying I needed new tires. Also, last time I had to pay a bill for them changing my oil, even though it is included in my package when I bought the car. The guy last time explain that the oil was free but service was not. I didn't agree, but I let it go. The associate (Chris Ford) this time did not charge me (because it was included in my package), and was very helpful with any questions. I will be sure to return to him! They also washed my car!! More

Engine Oil Change Always a pleasure, Jason and Chris were tremendous and customer support and kindness. I have been here many times before and they never fail to delive Always a pleasure, Jason and Chris were tremendous and customer support and kindness. I have been here many times before and they never fail to deliver. More