Jim Ellis Kia of Kennesaw - Service Center

soul ev The service was more than I expected. Even with losing their Ev specialist they got another one in fast to finish my soul in I think record time. Th The service was more than I expected. Even with losing their Ev specialist they got another one in fast to finish my soul in I think record time. The big battery needed changing 4 years old got only 40 miles to a full charge. They ordered the battery and installed it all in 3 weeks. I now get 130 miles to the charge, WHOOPY! The crew checking me out was fast and fantastic knowing I has to drive 112 miles back to Chattanooga, TN they made sure I had water and snacks. to munch on the way. And most of all coffee. And all under warranty. Thank you. More

oil change This time I sent my wife to get it done. She found Lavar and he took care of everything for her. he is the one reason we keep on coming back. he goes This time I sent my wife to get it done. She found Lavar and he took care of everything for her. he is the one reason we keep on coming back. he goes above and beyond to make sure you are happy when you leave. More

A/C Repair I have been having A/C problems with my vehicle for the past couple weeks, and I made an appointment with Jim Ellis Kia and the problem was fully reso I have been having A/C problems with my vehicle for the past couple weeks, and I made an appointment with Jim Ellis Kia and the problem was fully resolved. More

Fast, efficient and great customer service Camille was the best, I would recommend her for all of your overall business. Dealership was very friendly and has a great atmosphere. I’m making this Camille was the best, I would recommend her for all of your overall business. Dealership was very friendly and has a great atmosphere. I’m making this my dealership of choice. More

Always Excellent Camille was very efficient, friendly, respectful, and customer-oriented. She kept me up to date not only at the end of my appointment but also along e Camille was very efficient, friendly, respectful, and customer-oriented. She kept me up to date not only at the end of my appointment but also along every step of the way. I am always treated with extreme kindness at this dealership. More

Service dated 9/16/2019 I had an appointment to have a recall item taken care of. From the point of entrance until the car was done i received excellence service. I had an appointment to have a recall item taken care of. From the point of entrance until the car was done i received excellence service. More

Love the Early Bird/Night Owl drop off. While driving my car around town I noticed a loud noise coming from the under carraige. Then I remembered the day earlier we had hit a curb. We droppe While driving my car around town I noticed a loud noise coming from the under carraige. Then I remembered the day earlier we had hit a curb. We dropped it off that evening and they had the problem solved and fixed at no charge the next day by 3pm. Excellent job! More

Jim Ellis Kia gives excellent service every time Jim Ellis Kia is always the best and eager to help in every situation. Diana Bell will always go above and beyond your expectations and definitely sho Jim Ellis Kia is always the best and eager to help in every situation. Diana Bell will always go above and beyond your expectations and definitely should get a raise for her hard work and eagerness to deliver with Excellence every time. I will refer anyone to Jim Ellis Kia for service or sales, they’re absolutely the best I’ve seen yet. Keep up the Excellence guys. More

Very good service Fast checking in . Professional service Staff are very friendly Very clean waiting room And very cheap price Beat customer service of toyota Fast checking in . Professional service Staff are very friendly Very clean waiting room And very cheap price Beat customer service of toyota , honda and nissan I highly recommending for everyone More

The high level of service never ceases to amaze! The service, diligence, and responsiveness at Jim Ellis Kia of Kennesaw is second to none. This is one of 5 vehicles I own of which all are different The service, diligence, and responsiveness at Jim Ellis Kia of Kennesaw is second to none. This is one of 5 vehicles I own of which all are different makes ranging from BMW, VW, Jaguar, to Volvo, but with a superior customer experience. More