Jim Ellis Kia of Kennesaw - Service Center

Just great I take my car here for regular maintenance and they provide great, efficient service. Diana is wonderful and always makes sure that I'm taken care of. I take my car here for regular maintenance and they provide great, efficient service. Diana is wonderful and always makes sure that I'm taken care of. More

Great customer service every time I go to Jim Ellis Kia their service is far above everyone in the metro area. Thank you to all the staff for working so hard at under promis every time I go to Jim Ellis Kia their service is far above everyone in the metro area. Thank you to all the staff for working so hard at under promising and over delivering my experience every time. More

Much Improved I have noticed a difference and it’s very refreshing. Robbie has been a staple but this time Jason helped me and it was a quick friendly experience. I have noticed a difference and it’s very refreshing. Robbie has been a staple but this time Jason helped me and it was a quick friendly experience. Both are great. More

Good Service. No unpleasant surprises. I came in for a 75,000 mile maintenance. I was told it would take 4 hours to complete the work. I drove away 4 hours later a satisfied customer. I came in for a 75,000 mile maintenance. I was told it would take 4 hours to complete the work. I drove away 4 hours later a satisfied customer. More

Very helpful They where very very helpful I will bring my car here again they all very helpful and kind camille Williams she made sure everything was ok with my ca They where very very helpful I will bring my car here again they all very helpful and kind camille Williams she made sure everything was ok with my car and kept me posted on how long it would take thank you More

Keeping my Soul running My engine light came on and they were able to get my car in the next day and take care of things. All services were taken care of, they offered a coup My engine light came on and they were able to get my car in the next day and take care of things. All services were taken care of, they offered a couple of other things to look at and got those fixed. The car is back to running great. More

Best Dealership Ever I’ve been coming to this dealership for many years now. I made the mistake of going to another one thinking the experience at the other would match th I’ve been coming to this dealership for many years now. I made the mistake of going to another one thinking the experience at the other would match the one I’ve always had with Robert Brooks and service department here boy was I wrong. It really shows how much they care about the customer experience and how they genuinely care about the health of your vehicle. Never again will I stray Robert I’m sorry I won’t do it again thanks for always providing an exceptional experience More

Great service I highly reccomend Jim Ellis Service I had a problem with my braks and you found out what it was and ordered the part and gave me a rental car while I was waiting on the part. Then I had I had a problem with my braks and you found out what it was and ordered the part and gave me a rental car while I was waiting on the part. Then I had a problem with a tire and wheel and you took care of it also. More

Excellent customer service Camille was excellent. I can't remember her last name. I felt like I was her only customer. She made sure I was aware of the refreshments/snacks, wa Camille was excellent. I can't remember her last name. I felt like I was her only customer. She made sure I was aware of the refreshments/snacks, water, coffee, etc. Then she made sure I was aware of everything that was happening. When the machine was broken that was needed for my service, she was genuinely sorry for my inconvenience. i reschedule for the next day and she was equally excellent. She was so friendly, and sweet. I rarely write reviews for anything, but I felt that Camille deserved kudos for being the best customer service person i can remember experiencing. She deserves a raise! More

Caring Service It’s easy to tell whether a service center group cares about their customers. Jason and the crew at Jim Ellis Kia take the time to explain service opt It’s easy to tell whether a service center group cares about their customers. Jason and the crew at Jim Ellis Kia take the time to explain service options , listen to what you decide, and then carry through with a great job on execution. More