Jim Ellis Kia of Kennesaw - Service Center

I had great customer service and I will be going back for all the service I need on my car . I was a Manager for over fourth year so I know good customer service. all the service I need on my car . I was a Manager for over fourth year so I know good customer service. More

The service department was thorough an they easily explained evrything so i could understand what needed to be done with my car. Even when they were busy they made sure to check in to see if i needed explained evrything so i could understand what needed to be done with my car. Even when they were busy they made sure to check in to see if i needed anything while i wait More

As always here at Jim Ellis Kia of Kennesaw the staff made me feel like home. Lavar was awesome just like everyone there, he always takes care of me and my car made me feel like home. Lavar was awesome just like everyone there, he always takes care of me and my car More

Felt pressured and threatened with my warranty not having things done. I have 23,000 miles on vehicle, need new tires soon, tires have a warranty but nothing mention , brake fluid flushed? Starting to ques things done. I have 23,000 miles on vehicle, need new tires soon, tires have a warranty but nothing mention , brake fluid flushed? Starting to question dealership and KIA. More

In and out with all services completed quickly and efficiently. Customer service on point as always. So happy to have chosen Jim Ellis Kia from the beginning. efficiently. Customer service on point as always. So happy to have chosen Jim Ellis Kia from the beginning. More

They did a great job in greeting us, getting the work done quickly and very friendly and kind! Lavar was helpful, got us taken care of quickly! done quickly and very friendly and kind! Lavar was helpful, got us taken care of quickly! More

Diana did a terrific job. Awesome service advisor. Kept me updated and very informed about my vehicle process during service. Also shared with me about my recommendations for my next visit. Though I was tr me updated and very informed about my vehicle process during service. Also shared with me about my recommendations for my next visit. Though I was traveling to Michigan to take my daughter back to college, I will definitely return to have my recommendations completed soon at your location. Due to the excellent service provided by Diana. More

Lisa was very helpful in organizing my service appointment and price. However, when I picked up my vehicle, there was miscommunication between her, the service department, and cashier. The service appointment and price. However, when I picked up my vehicle, there was miscommunication between her, the service department, and cashier. The service manager worked it out because she was not there. More

Diane was wonderful Service agent. She is knowledgeable as ti services needed and what already was done. She makes sure I understand the services needed and patiently answers my questions. She is the rea as ti services needed and what already was done. She makes sure I understand the services needed and patiently answers my questions. She is the reason I go to thus dealership for service. More