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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,164 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,164 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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January 22, 2021
The service center at Jim Ellis is top notch. We were treated with care and concern and it went really well. The time to wait was not too long and it was a comfortable wait. Thanks! treated with care and concern and it went really well. The time to wait was not too long and it was a comfortable wait. Thanks! More
by JULIERAPSON13
Verified CustomerEmployees Worked With
Jason Dale
January 22, 2021
Diane was helpful, happy, courteous, & knowledgeable. She made sure my car was in and out in a timely fashion. Thank you all for working so hard to keep customers safe. She made sure my car was in and out in a timely fashion. Thank you all for working so hard to keep customers safe. More
by Resa
Employees Worked With
Diana Bell
January 20, 2021
Lisa was awesome! First and foremost, however, my car is still at the dealership with “nothing wrong” and after the third transmission, it’s still slipping! CVT transmissions are crap! still at the dealership with “nothing wrong” and after the third transmission, it’s still slipping! CVT transmissions are crap! More
by KHYDE1007
Employees Worked With
Lisa King
January 20, 2021
Camille was wonderful at explaining, everything in detail. She is such a pleasant person to speak to. So far so good with the repair of the car. detail. She is such a pleasant person to speak to. So far so good with the repair of the car. More
by AISHA.DELGADO
Employees Worked With
Camille Williams
January 18, 2021
Camille was super helpful and made sure I was comfortable and had snacks and drinks during my wait. She’s Awesome!! Thanks you Camille for making my wait seem shorter than what it was. and had snacks and drinks during my wait. She’s Awesome!! Thanks you Camille for making my wait seem shorter than what it was. More
by HAMPTONASHLEY718
Employees Worked With
Camille Williams
January 17, 2021
My service person Jason explained everything they did to my car. He made great recommendations on what needed to be repaired then and what could wait. Thanks Jason my car. He made great recommendations on what needed to be repaired then and what could wait. Thanks Jason More
by EDWINDHOLT
Employees Worked With
Jason Dale
January 15, 2021
Excellent customer service! The service department is very attentive and works as a team. I also enjoy the refreshments offered! Job well done! Thank you! very attentive and works as a team. I also enjoy the refreshments offered! Job well done! Thank you! More
by Melissa B.
Employees Worked With
Diana Bell, Jason Dale
January 14, 2021
Very quick turnaround. Good communication and overall customer service. Was expecting to drop the car off overnight but they performed the service within about an hour. Returned the car cleaner than I br customer service. Was expecting to drop the car off overnight but they performed the service within about an hour. Returned the car cleaner than I brought it. More
by Football22
Employees Worked With
Lavar Frederick
January 14, 2021
I had great customer service and I will be going back for all the service I need on my car . I was a Manager for over fourth year so I know good customer service. all the service I need on my car . I was a Manager for over fourth year so I know good customer service. More
by SHAYLAJDANIEL
Employees Worked With
Jason Dale
January 14, 2021
The service department was thorough an they easily explained evrything so i could understand what needed to be done with my car. Even when they were busy they made sure to check in to see if i needed explained evrything so i could understand what needed to be done with my car. Even when they were busy they made sure to check in to see if i needed anything while i wait More
by LILSOLDIER2.0
Employees Worked With
Diana Bell
