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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,160 Reviews
Call Service Center (404) 445-2636

4,160 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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January 27, 2021

Awesome service as always. The staff is extremely courteous and friendly. Jason was very helpful in helping me get my car serviced the other day. More

by reggiesampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Jan 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was able to help solve your issues. Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 27, 2021

Quick easy and upfront. The service team is all very professional with their work. Any extra work is always discussed so you are never surprised at what needs to be done. More

by benjishoemaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mann
Report | Print
Jan 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 26, 2021

I had a great experience with Ms. Camille Williams when I went in for maintenance. She explained what I needed to get done, would could be done right away and what could wait. I highly recommend her. More

by ShonD_1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jan 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! We're so glad that our team could help out, and we hope to see you next visit. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

January 26, 2021

Jason is AWESOME!..... HE HAS AN AWESOME PERSONALITY AND SHOWS CARE AND CONCERN LOVE HIM!...I was not feeling well on one of my visits to Kia,Jason made sure I was comfy and made me some tea ,checked on me More

by BMHUNTER308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Jan 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 25, 2021

Quick and satisfying service. Mr. Frederick was attentive to my needs, understood my issues and solved my problem in a very timely manner. I will be back. More

by TMIKEJ0825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Tom Mann
Report | Print
Jan 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! We're so glad that our team was able to help out, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 23, 2021

Service visit was well done, efficient and service staff were quite knowledgeable. Setting up the appointment was convenient and staff made sure all warranty requirements were met. More

by GEISLERMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Jan 25, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We're so glad that our team was able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 22, 2021

The service center at Jim Ellis is top notch. We were treated with care and concern and it went really well. The time to wait was not too long and it was a comfortable wait. Thanks! More

by JULIERAPSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Jan 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 22, 2021

Diane was helpful, happy, courteous, & knowledgeable. She made sure my car was in and out in a timely fashion. Thank you all for working so hard to keep customers safe. More

by Resa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Jan 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we are so happy that Diana was a great help! We're so glad that our team was able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 20, 2021

Lisa was awesome! First and foremost, however, my car is still at the dealership with “nothing wrong” and after the third transmission, it’s still slipping! CVT transmissions are crap! More

by KHYDE1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa King
Report | Print
January 20, 2021

Camille was wonderful at explaining, everything in detail. She is such a pleasant person to speak to. So far so good with the repair of the car. More

by AISHA.DELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jan 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! We're so glad that our team was able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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