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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,160 Reviews

4,160 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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March 03, 2021

Just awesome 👏! Taking care of my vehicle from the team of Kia at Jim Ellis was a fun one , every one was friendly yet helpful! Thank y’all. More

by samadam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Samadam1, your positive review means a lot to us and we’re happy we could help you! Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care! - Madison Magnus, Customer Relations Manager

March 02, 2021

Thanks for the opportunity to rate the service render to me on last Friday. It was very satisfying to know that your car is in good hands starting with the Greeter as well as techs who serviced the car. More

by DPKEESEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Don, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 02, 2021

Took good care of me even though I didn’t have an appt. The staff were very friendly ans explained everything well and made sure I left satisfied. More

by ZKACHLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams, Mikey Downes
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 02, 2021

Had a great experience with my first service visit after buying a new Telluride there, Diana Bell was great and Bryson Smith is an outstanding Salesman, he always goes above and beyond for us. More

by ScottandCindy
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Mar 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & Bryson were great helps! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 26, 2021

Bryson was nice and helpful 😀 friendly staff everyone was nice and friendly clean dealerships I would send my friend there to buy a car thanks More

by SAHINOVICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dale
Mar 01, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson and our team could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

February 26, 2021

There was a slight issue with the service and the team and manager were quick to resolve it. I was happy to not have this become an issue. More

by BNMASSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Mar 01, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team was able to help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 25, 2021

The service has always been excellent. I recommend this dealership to anyone who asks me where to go to buy a KIA of to get their KIA serviced. More

by D2PREYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale
Feb 25, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 25, 2021

Excellent responsive service, dealt with vehicle issue quickly and professionally. Accommodated all my needs and resolved a potentially disruptive issue with very little disruption to my schedule. More

by THOMASPHILLIPSCPIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Tom Mann, Camille Williams, Mikey Downes
Feb 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 25, 2021

The Service Team is awesome, Diane is like family! It's always a pleasure to visit. She is always so knowledgeable about the being performed. More

by Stewart2015K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Camille Williams
Feb 25, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team are always a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 24, 2021

Jason was amazing! I always feel uneasy coming to the service department of a dealership because it's easy to get ripped off. I didn't feel that way at all with Jason. He made me aware of what was neede More

by KIBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Feb 24, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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