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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,163 Reviews

4,163 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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March 11, 2021

As always, another great experience and time well spent with my Service Rep, Ms. Diana Bell; she is awesome!! I will be back again to get my car serviced!! More

by MORENEWSTEPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Greats you right off, walks you through each step and what's recommended for your vehicle. Loved the car wash. Work done in a timely manner. More

by FALEE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 11, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 09, 2021

The prices have increased to way too much. Taking temperatures and making sure all customers were wearing mask while I saw two employees without mask. More

by NANUKE1723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille Williams
Mar 09, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. We would love to get more information from you, please reach out to us via phone or email at 770-362-1261 or madisonm@jimellis.com. Take care! - Madison Magnus, Customer Relations Manager

March 09, 2021

Jason Dale is a true professional and genuinely nice guy. He always greets me with a smile on his face and in his voice regardless of how many balls he may juggling at that particular moment. Jason deliver More

by Sporty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 09, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 09, 2021

Jason and Lavar are irreplaceable! They both take service to a whole new level and honestly why I’m a Kia owner. They always make you feel extremely welcomed! More

by PAMELATRACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale
Mar 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar & Jason are always great helps! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 09, 2021

Mikey was extremely helpful with all of my questions. He was very polite and professional. I hope He is who I deal with every time More

by DALEJRPRINCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
Mar 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mikey was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 05, 2021

Camille has been great to work with. She goes the extra mile to help make it a smooth less stressful experience. Prompt service and finished when they said they would. More

by dpwilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Mar 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 05, 2021

They fixed all of the issues I had. Jason Dale is great to work with and was able to complete the problems we had addressed earlier. More

by DTV43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 04, 2021

The service manager Jason was awesome! He’s professional, attentive and gets the job done. He’s a valuable asset to your operation and I want you know, it’s important to have someone like him to represent yo More

by HECKBB5697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 04, 2021

The only feedback I have is about the pricing. This location has repeatedly talked down about having my car serviced outside the dealership, yet I was quoted $750 for a brake and transmission flush wit More

by RACHEL.SPITZER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. In regards to our pricing, all of our technicians are Kia certified and trained, however we do our best to keep our pricing competitive in our area. We thank you again for your business and feedback. Please reach out if you have any further questions or concerns. Take care! - Madison Magnus, Customer Relations Manager

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