Jim Ellis Kia of Kennesaw - Service Center

I had left 3 messages over a 2 week period for oil change including the on line chat and no one called back Stopped in Thursday to make appt in person and Lavar fit me in and out the door in 45 mins including the on line chat and no one called back Stopped in Thursday to make appt in person and Lavar fit me in and out the door in 45 mins More

I love this new experience with Jim Ellis. So different then other dealerships. Diana Bell is a joy to work with and so funny that getting your car served can be a joy. Thank you! then other dealerships. Diana Bell is a joy to work with and so funny that getting your car served can be a joy. Thank you! More

I love coming to see Ms. Camille Williams she is like family and she work her hardest to make sure that you're taken care of and that all needs are met. We are welcome with great energy with Ms. Camille. family and she work her hardest to make sure that you're taken care of and that all needs are met. We are welcome with great energy with Ms. Camille. We love her so much and are grateful to have met Ms. Diana Bell as well she is also very kind and sweet to us. More

Not sure my evaluation was submitted so I am re submitting! Jason Dale performed an outstanding job receiving, processing and presenting my auto back to me! He made me feel that it was an honor ser submitting! Jason Dale performed an outstanding job receiving, processing and presenting my auto back to me! He made me feel that it was an honor servicing my vehicle! More

Services department was relatively quick for an oil change (45 minutes). People were friendly and waiting room was clean and comfortable. Would highly recommend to friends. change (45 minutes). People were friendly and waiting room was clean and comfortable. Would highly recommend to friends. More

Just a quick, hassle-free servicing, with a little help, a little care and a little magic from the one and only, THE Diana Bell. a little care and a little magic from the one and only, THE Diana Bell. More

my service rep was awesome but the work I needed was not performed. I asked for a total diagnostics of my car they just fixed what I asked for. performed. I asked for a total diagnostics of my car they just fixed what I asked for. More

We had a great experience. The part for my car was backordered due to COVID, but service department gave us a loaner car. We were very appreciative! backordered due to COVID, but service department gave us a loaner car. We were very appreciative! More

The whole service department is well run and friendly. Jason Dale goes above and beyond by knowing me by name and by my car. He does not try to upsell me on the service and is very knowledgeable about w Jason Dale goes above and beyond by knowing me by name and by my car. He does not try to upsell me on the service and is very knowledgeable about what my car really needs. They keep my car healthy and treat me with respect! More

Service was great. I did not have to wait long at all. Mikey was also great by explaining every thing and giving me a straightforward price. will be back. Mikey was also great by explaining every thing and giving me a straightforward price. will be back. More