Jim Ellis Kia of Kennesaw - Service Center

Service department is kind, courteous, and efficient. Did an incredible job communicating progress during service appointment and procured matching touch-up paint at cost. Highly recommend this Service Depar an incredible job communicating progress during service appointment and procured matching touch-up paint at cost. Highly recommend this Service Department. More

Staff was nice and provided wonderful service. Service was done timely. I was notified and didn't have to rush. Cost was fair and reasonable. was done timely. I was notified and didn't have to rush. Cost was fair and reasonable. More

Very friendly staff, overall had a great first visit to this Kia dealership. Mikey was very helpful and informative about what was going on with my car. this Kia dealership. Mikey was very helpful and informative about what was going on with my car. More

Lavar always meet you with a smile, he is friendly willing to go the distance for you. Always have a good experience at your dealership. And will be back soon. willing to go the distance for you. Always have a good experience at your dealership. And will be back soon. More

I have always had the best experience at your dealership ... friendly employees and great service. I love Diana Bell.... she takes a personal interest in you and your car. ... friendly employees and great service. I love Diana Bell.... she takes a personal interest in you and your car. More

Use KIA for all of my service. To date have always had good success. The employees in the service department are always professional and provide good customer service. The waiting area is very clean. good success. The employees in the service department are always professional and provide good customer service. The waiting area is very clean. More

Lavar always make sure I’m taken care of. Great customer service!! I will definitely recommend this dealership to others. Thanks again for Great customer service. service!! I will definitely recommend this dealership to others. Thanks again for Great customer service. More

I had an issue with the engine in my 2014 optima, they paid for a rental for me to drive for a week while they got the new engine shipped and installed. All I had to do was get the car to them and pick it paid for a rental for me to drive for a week while they got the new engine shipped and installed. All I had to do was get the car to them and pick it up when they were done, it was an extremely smooth experience, Lavar in their service department made sure I always knew what was going on thought the whole process. Great customer service and great work done on the car More

I am pleased with the service i receive. It does seem that I can expect to pay anywhere from $400 up every time i visit, no matter how small the issue. The service department has gotten better with the that I can expect to pay anywhere from $400 up every time i visit, no matter how small the issue. The service department has gotten better with the additions of Camille, Jason, and Diana. I was able to get a loaner yesterday which helped a lot. I would suggest a little common sense regarding the rule of filling the tank back up. I only traveled about 25 miles tops, and it took almost that many miles to find a convenient gas station to refill the 1.5 gallons I used up. More

Above and beyond thank you for the exceptional service. He was pleasant and easy to work with and asked if there was anything I needed looked at on my car. service. He was pleasant and easy to work with and asked if there was anything I needed looked at on my car. More