Jim Ellis Kia of Kennesaw - Service Center

Diana was very helpful in communicating the services required for my Kia. She helped set-up transportation and was accommodating with pick-up and drop-off times. Her and the staff were very friendly a required for my Kia. She helped set-up transportation and was accommodating with pick-up and drop-off times. Her and the staff were very friendly and knowledgeable. More

Jason Dale in the service department is awesome! He always goes above and beyond in customer service. He stayed late on a Saturday afternoon when I brought my car in for service. He did not have to s always goes above and beyond in customer service. He stayed late on a Saturday afternoon when I brought my car in for service. He did not have to stay but he made sure that my car was well taken care of. I think of him as family. He is a great asset to the service department!!!! More

Every time I go in for service for anything, they find multiple issues that add up to $1000+. The diagnosis felt like a $1000 guess multiple issues that add up to $1000+. The diagnosis felt like a $1000 guess More

Fast, friendly service all of the time. The staff is attentive and provides excellent customer service! I don't mind bringing my car in for service because I know I will it will be a good experience eve attentive and provides excellent customer service! I don't mind bringing my car in for service because I know I will it will be a good experience every time. More

Thanks the help I received from Camille was great. She kept me informed on what was going on and I feel went beyond to help with my service. kept me informed on what was going on and I feel went beyond to help with my service. More

Service rep Lavar took great care of me. I had a very enjoyable experience as always. I was in and out in a timely fashion. Thank you KIA! enjoyable experience as always. I was in and out in a timely fashion. Thank you KIA! More

Diana Bell has been an excellent Service Advisor. At one point in her career she worked at the Kia location in Smyrna off Windy Hill Road and I've followed her to the Jim Ellis in Kennesaw. She kept me info point in her career she worked at the Kia location in Smyrna off Windy Hill Road and I've followed her to the Jim Ellis in Kennesaw. She kept me informed on what was going on with my car and went beyond to help with my service. More

Diana Bell has been an excellent Service Advisor - always taking care of us and our 2020 Kia Telluride. We will miss her as we move to Florida, but maybe she would like to go to the Kia dealership in Pensac taking care of us and our 2020 Kia Telluride. We will miss her as we move to Florida, but maybe she would like to go to the Kia dealership in Pensacola... :-) More

If you want to be treated like a valued customer, go to Jim Ellis Kia of Kennesaw! Lavar, Mikey and their technicians repaired an engine issue in an expedient manner, reviewed the repair costs and were fri Jim Ellis Kia of Kennesaw! Lavar, Mikey and their technicians repaired an engine issue in an expedient manner, reviewed the repair costs and were friendly. Thank you! More

Jim Ellis KIA of Kennesaw are very helpful and very nice and I will continue to use them for all my Kia needs and car care. and I will continue to use them for all my Kia needs and car care. More