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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,166 Reviews

4,166 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 19, 2021

Always get good service when I bring my car in for service. Appreciate the good customer service. Would recommend Jim Ellis to everyone. Everyone is very friendley. More

by BARBRA1396
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Greg Landry, Mikey Downes
Apr 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 19, 2021

I was well pleased with the service performed on my vehicle. Diane Bell was her usual efficient and friendly self. I enjoy dealing with people who enjoy their job and can make their clients feel at eas More

by PB7861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Jason Dale
Apr 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 19, 2021

I had an appointment and was a little late they were happy to accommodate me still. Everyone was extremely helpful and friendly. When i was checked in i was thoroughly explained about the diagnostic fee More

by NWHITTAKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Mikey Downes
Apr 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 19, 2021

Diana Bell was great! Had an extra issue show up that had to repaired and they fit that in as well as fixing the initial reason I had come in. The job was completed a lot quicker than I had anticipated More

by GAILKNIGHT2410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 19, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 16, 2021

Dianna Bell is awesome! I was greeted promptly. My needs were met. Everyone I came in contact was friendly and welcoming.Plus, I was given a courtesy car to meet my needs! Thank you so so much! More

by DANA_ODEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 19, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 16, 2021

Had an excellent customer service experience.. Everyone was very professional and made me feel much at home. My service advisor Diana Bell is one of the Best in the business. I am forever a customer of Jim More

by LESTERBRONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 19, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 14, 2021

Was an professional experience in the means of setting the example for the dealership. Employees and representatives were polite and informative to all customers regardless of them obtaining a vehicle on More

by kovynharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Tom Mann, Camille Williams, Mikey Downes
Apr 15, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

April 13, 2021

Camillia was very helpful. Wasn't trying to charge me extra for what I didn't need and kept me informed about my car. Still need a follow-up after 1000miles so I look forward to great service once they k More

by m.raeharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Apr 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 13, 2021

Second visit to Jim Ellis Kia, I came in for scheduled oil change. Easy appointment scheduling. The staff was courteous and professional, my service advisor Camille Williams did an awesome job getting my More

by jefferyveal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Apr 14, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 12, 2021

Super quick service and a car wash! The service guy was very personable and helpful. I was pleased that I was in and out in under an hour! More

by SHEPARDREBECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
Apr 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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