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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,167 Reviews
Call Service Center (404) 445-2636

4,167 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 28, 2021

Jason is super to deal with, very professional and knowledgeable. He even let me know what expect on my next visit and cost of it More

by LEEPERMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Apr 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 27, 2021

My 2020 Kia Soul had recurring issues with the engine, and the team at Jim Ellis not only did a full engine swap, but covered my rental car for two weeks! I couldn't be happier with their level service! More

by ChrisL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Apr 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Chris, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that our team was able to help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 27, 2021

My experience was most excellent, everyone in the service department is absolutely fabulous🎉They are one big family At Jim Ellis Kia of Kennesaw, and they made me feel like I was at home and a family member More

by ALLIECATBIRD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Tom Mann, Camille Williams, Mikey Downes
Report | Print
Apr 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 26, 2021

Camille was very helpful in getting papers needed to insurance company for reimbursement on a Key Fob and Key which had to be replaced. Thanks. More

by GA Peach
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Apr 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 24, 2021

The customer service was exceptional,friendly environment. Every one greeted with a smile.it is so good to see that even through a pandemic that there is still great people out here. More

by npharmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Camille Williams
Report | Print
Apr 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

April 23, 2021

My service writer was great! He even offered to hand wash my car, showed me around dealership as well. Service was done faster than expected More

by MICHAELP5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
Report | Print
Apr 23, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 22, 2021

Good service. Knowledgeable staff. Welcomed at the door and directed to the right area. Staff was friendly. I felt that my business was appreciated. I would recommend this service dept. More

by terriholt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Apr 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 22, 2021

Jason Dale was very courteous. The best service guy ever!!!! Made me feel comfortable while waiting for my vehicle...walk me to my car and opened the door for me. Perfect gentleman More

by BETTYHAMMOND50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Apr 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 21, 2021

Great service love the cleanness of area temps and mask check love it Diana very great customer service . Great job staff keep up good work More

by Jyrell_Reaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Tom Mann, Camille Williams, Mikey Downes
Report | Print
Apr 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 20, 2021

Jason was very helpful and make sure i knew everything i needed to know and recommended was services i should. He also kept me updated the whole time. More

by Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Apr 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Joe, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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