Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,167 Reviews of Jim Ellis Kia of Kennesaw - Service Center
As always, a very quick efficient and professional experience. I wouldn't go anywhere else! Would definitely recommend to anyone that needs their car serviced. experience. I wouldn't go anywhere else! Would definitely recommend to anyone that needs their car serviced. More
Had an update on my 2020 Kia Soul plus 5000 mile service. Worked mainly with Diana and she was wonderful! Comfortable service room and time passed quickly. I will definitely use this Kia dealership again. Worked mainly with Diana and she was wonderful! Comfortable service room and time passed quickly. I will definitely use this Kia dealership again. More
I have always had a great experience at the service center. I have been greeted immediately, the waiting area is clean and comfortable, my service rep (Diana Bell) was knowledgeable. When I called to center. I have been greeted immediately, the waiting area is clean and comfortable, my service rep (Diana Bell) was knowledgeable. When I called to book the appointment I was routed to VW service instead of KIA service. Called again the next day when the KIA scheduler was back in the office and she booked me an appointment for a week later. My service rep called me later the following day and got me an appointment for the next day! More
Lavar Frederick is my service guy, and he has been excellent! The reason I bought a new car was to not visit service centers as much. Fortunately all has been covered under warranty, that concerns me excellent! The reason I bought a new car was to not visit service centers as much. Fortunately all has been covered under warranty, that concerns me for when the warranty runs out. More
Diana Bale was outstanding friendly knowledgeable and helpful she is one of the reasons after I bought my car here that I continue do you do my services here helpful she is one of the reasons after I bought my car here that I continue do you do my services here More
The staff are caring and courteous. The mechanic was knowledgeable about the issues with my car and the repair was quick and inexpensive. They always wash the car before I get it back. knowledgeable about the issues with my car and the repair was quick and inexpensive. They always wash the car before I get it back. More
Friendly and knowledgeable, Diana helped me understand the maintenance to be done on my Kia. She told me exactly what the car needed today, and recommended I return in 5000 miles. the maintenance to be done on my Kia. She told me exactly what the car needed today, and recommended I return in 5000 miles. More
Very pleased how service is handled and conductedPeople Very pleased how service is handled and conducted People where pleasant helpful and understanding explained what would be involved Explained how mu Very pleased how service is handled and conducted People where pleasant helpful and understanding explained what would be involved Explained how much it would cost and if I wanted the car be washed and how long it would take More
Lavar is AMAZING!! Every time I feel comfortable and welcome! Everything was seamless and very helpful. Thank you so much for everything. I appreciate it. welcome! Everything was seamless and very helpful. Thank you so much for everything. I appreciate it. More