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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,167 Reviews

4,167 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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May 18, 2021

As always, a very quick efficient and professional experience. I wouldn't go anywhere else! Would definitely recommend to anyone that needs their car serviced. More

by vman3972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
May 18, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 12, 2021

Had an update on my 2020 Kia Soul plus 5000 mile service. Worked mainly with Diana and she was wonderful! Comfortable service room and time passed quickly. I will definitely use this Kia dealership again. More

by BLAKESGR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana & our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 10, 2021

I have always had a great experience at the service center. I have been greeted immediately, the waiting area is clean and comfortable, my service rep (Diana Bell) was knowledgeable. When I called to More

by BONNIESMALLDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 07, 2021

Lavar Frederick is my service guy, and he has been excellent! The reason I bought a new car was to not visit service centers as much. Fortunately all has been covered under warranty, that concerns me More

by KMTHOMAS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale
May 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 05, 2021

Diana Bale was outstanding friendly knowledgeable and helpful she is one of the reasons after I bought my car here that I continue do you do my services here More

by ILESMIKE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt rock was the reason I bought my car at your dealership, Diana Bell
May 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 05, 2021

The staff are caring and courteous. The mechanic was knowledgeable about the issues with my car and the repair was quick and inexpensive. They always wash the car before I get it back. More

by terriholt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
May 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 03, 2021

Jason dale always takes good care of me and my wife. We will continue to use him for all of our service needs. Thanks alot More

by pickle210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
May 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason is always a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 01, 2021

Friendly and knowledgeable, Diana helped me understand the maintenance to be done on my Kia. She told me exactly what the car needed today, and recommended I return in 5000 miles. More

by GAGARDENGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 30, 2021

Very pleased how service is handled and conductedPeople Very pleased how service is handled and conducted People where pleasant helpful and understanding explained what would be involved Explained how mu More

by BART10HARKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
Apr 30, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 29, 2021

Lavar is AMAZING!! Every time I feel comfortable and welcome! Everything was seamless and very helpful. Thank you so much for everything. I appreciate it. More

by JMB_DESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Apr 30, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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