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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,167 Reviews
Call Service Center (404) 445-2636

4,167 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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June 19, 2021

Came in for my maintenance. Jason is the best service advisor that I have ever seen anywhere. Good Service as always. It is worth the drive from Roswell to come get my car taken care of. More

by sandrar0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Jun 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 17, 2021

I like the service that I get, the staff is help full and friendly. every time I go by, the service is good and timely. More

by Willie Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Camille Williams
Report | Print
Jun 17, 2021 -

Jim Ellis Kia of Kennesaw responded

Willie, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 16, 2021

I purchased my new KIA Sorento in 2014 and have been very satisfied with it. KIA of Kennesaw has done all the servicing on it. I worked with Diana on my last visit and found her to be very pleasant to wo More

by BCARTWRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Jun 16, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 16, 2021

James is a good salesman with Customer Satisfaction as his top priority. He knows how to listen to the customer's needs and suggest the best solution. More

by KATHROLLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wind
Report | Print
Jun 16, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 15, 2021

Got in and our quickly. Good jobRicky He came and Got in and our quickly. Good job Ricky He came and explained problem. Told part was old. Diana was friendly and explained things. Over all it was More

by JOEDORIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky. Great guy, Diana Bell
Report | Print
Jun 16, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us and we're so happy that Ricky & Diana could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 15, 2021

The service was great. A light came on in my brand new Niro and the team dealt with it immediately. Would definitely come back. THanks. More

by LMA7F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Tom Mann, Camille Williams, Mikey Downes
Report | Print
Jun 15, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 13, 2021

Lavar was courteous and kind as always. Even though I had gotten behind on my service with covid, due to my compromised immune system, I was still treated with great respect. Lavar was also my salesman at th More

by SSTANF4042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Jun 14, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 10, 2021

Great Customer service, but as Kevin from the Office said “Why say much little do” which questions why I have a 25 word minimum or I can’t leave a review! More

by DROSSUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Jun 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! In regards to the word count, we cannot control that, but we truly appreciate your review and business with us. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2021

Cameron was great! He was very helpful and was able to get us the Telluride we were looking for. I recommend seeing him for your next vehicle. More

by afoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Gregory, Cameron Kowalewski, Camille Williams
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Jun 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Cameron was a great help! Thank you again for your business and recommendation, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

June 08, 2021

Atmosphere is nice.I like that they give you a detailed description of service needed. I don’t like the fact that when it’s busy no one answers the phone.. More

by Child of God.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jun 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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