Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,167 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Caring and efficient, easy to get an appointment. I usually work with Jason or Lavar, but everyone is nice and eager to help. Service area is always clean and welcoming. usually work with Jason or Lavar, but everyone is nice and eager to help. Service area is always clean and welcoming. More
I have observed in a lot of varied industries and companies both in sales and in service, that the quality of an outstanding organization can be measured by the retention of their associates. Jim Ell companies both in sales and in service, that the quality of an outstanding organization can be measured by the retention of their associates. Jim Ellis Kia passes that test with quality professionals like Dianna Bell. More
I always feel welcomed when I go there for my service. I like it when they wash my car , the people is always very polite like it when they wash my car , the people is always very polite More
Diana Bell is the Service Rep. who helped me. She was such a pleasure to work with. Very knowledgeable. Service done was quick. Paperwork easy to read such a pleasure to work with. Very knowledgeable. Service done was quick. Paperwork easy to read More
I made an appointment and when I arrived I was told they may get to my vehicle that day? Then once they did look at it they were unable to do anything so I had to make another appointment but I couldn’t do may get to my vehicle that day? Then once they did look at it they were unable to do anything so I had to make another appointment but I couldn’t do that because they didn’t have a loaner car to even schedule another appointment. This is completely unacceptable. Diana was awesome but the system you have needs to change. Don’t make appointments for people knowing there is nothing you can do. You completely wasted my time and accomplished absolutely nothing. This is not the 1st unpleasant experience with this dealerships service department. More
Camille not only is a real pleasure to talk with but she listens to your concerns and recommends the services you need for your car. I look forward to my visits because I know she will get my car serviced listens to your concerns and recommends the services you need for your car. I look forward to my visits because I know she will get my car serviced correctly. More