Jim Ellis Kia of Kennesaw - Service Center

My service advisor was very knowledgeable and was great at communicating progress updates. Even though this was warranty work, she worked hard to get my car repaired as quickly as possible. at communicating progress updates. Even though this was warranty work, she worked hard to get my car repaired as quickly as possible. More

Best service department in town! My oil change was speedy and service advisor, Diana, provided professional and personable service. Thank you Jim Ellis Kia of Kennesaw! speedy and service advisor, Diana, provided professional and personable service. Thank you Jim Ellis Kia of Kennesaw! More

This was the first time getting my car serviced at Jim Ellis Kia. It was an excellent experience and everything went smoothly. I will be back. Ellis Kia. It was an excellent experience and everything went smoothly. I will be back. More

While waiting for my vehicle, I was engaged in conversation with Brett Jones about my wish to purchase a new Teluride and other small talk, when Katherine Nunn walk over and snapped at him to go o conversation with Brett Jones about my wish to purchase a new Teluride and other small talk, when Katherine Nunn walk over and snapped at him to go outside and engage with some guest that were in the parking lot. He mentioned to her he had an appointment with someone else in a few minutes but she did not care about that. And she didn’t even care about the fact he was busy helping me. I felt uncomfortable for the salesperson with the way she rudely addressed him in the front of me and she NEVER excused herself for interrupting our conversation. Later, I approached the sales desk to get her card so I could discreetly get her name, then she approached me aggressively asking if I had a problem. At this point I did not want to speak with her because she had rubbed me the wrong way with her prior behavior and now with her current aggressive approach. She finally got the point and walk off. The receptionist apologized and by that time my vehicle was ready. More

The purchase was EZ and the follow up service was a good experience! Lavar was very nice and is a quality service writer. Everyone we talked to was very friendly. experience! Lavar was very nice and is a quality service writer. Everyone we talked to was very friendly. More

Everyone was professional and courteous nice and wonderful staff no problems on time little backed up but no problems great place to buy a car since I bought 3 there wonderful staff no problems on time little backed up but no problems great place to buy a car since I bought 3 there More

Mikey Downes was so kind & when I did not understand about tires he carted me to a gentleman named Lavar to explain He was so knowledgeable Both were so gracious to me & my husband who has Alzheimer about tires he carted me to a gentleman named Lavar to explain He was so knowledgeable Both were so gracious to me & my husband who has Alzheimers This is one reason we come to u instead of Woodstock Kia They also fixed our recall so we would not have to come back soon These two deserve your praise Thank You More

I was from out of town (650 miles from home) and my KIA Telluride was due for a scheduled (by mileage) oil change. Driving south on I-75 while in Tennessee I called and spoke with Lavar Frederick to schedu Telluride was due for a scheduled (by mileage) oil change. Driving south on I-75 while in Tennessee I called and spoke with Lavar Frederick to schedule an oil change when I arrived. He was very helpful. Good to his word, Lavar was able to service my car as soon as I arrived at Jim Ellis KIA. I was in and out in less than 1 hour. Great experience! Thanks, Lavar! More

Everyone is very nice when I come in for service. The dealership is very clean and there is plenty of places to hang out while I wait. I dealt with Jason my first and he was awesome. Yesterday, Camille dealership is very clean and there is plenty of places to hang out while I wait. I dealt with Jason my first and he was awesome. Yesterday, Camille helped me and was very nice and was awesome. She needs a trophy by the way. Thanks for taking care of my car! Frank Davis More

I live in Dunwoody yet, I choose this location for all my car service needs! Great staff and friendly environment. Camille is always super helpful. I highly recommend! car service needs! Great staff and friendly environment. Camille is always super helpful. I highly recommend! More