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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,166 Reviews

4,166 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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July 30, 2021

Most things were fixed but 24 hours later, I am still waiting for an answer as to why the SD card doesn't work for maps. More

by jpmartinek
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Aug 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 28, 2021

I love using Jim Ellis KIa of Kennesaw for my car service they are always very nice to me and Jason Is always very helpful to me. More

by BARRY18975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Jul 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 28, 2021

Camille was an amazing service provider! She was very helpful, informative, and provided excellent customer service! Highly recommend working with Camille and will continue to do so in the future! More

by Jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Jul 29, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 28, 2021

The service was great. Making the appointment was very difficult. I could notuse the website or a person. I hag to contact the manager f More

by stevensg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Jul 30, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 27, 2021

I didn't have an appointment, but was worked in quickly. Diana was friendly and informative. I felt like she had my best interests in mind considering I hardly used my Rio the past year. More

by shellychat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 26, 2021

As always Diana Bell went above and beyond. Now to see why my car had no oil before its scheduled oil change that is sad. More

by MICHELE.WALDROP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 26, 2021

Diana, went above and beyond to meet my expectation. Diana has great communication skills, Customer service skills, Please give Diana a pat on the back! I would recommend my friends to KIA. Thanks Dia More

by MARTHA_A_PATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 26, 2021

The service man was excellent in knowledge and just overall very friendly. I would definitely be back for another oil change and tire rotation. Thanks More

by christina.barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 25, 2021

The work done was just as promised. The service advisor looked at what had been done to my car in the past so nothing was redone unnecessarily. She offered me rides to work and back, though I didn't need More

by ATENOR200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 24, 2021

Always receive professional service here. Service Advisor Diana is very thorough and has solved several unusual problems for me. My hat is off to her. More

by TOTO45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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