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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,145 Reviews

4,145 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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January 25, 2025

I was helped by two guys setting up the appt and picking up and both were beyond great. More

by PATCH.MURPHY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Patch.murphy4! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

Jan 31, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Patch.murphy4! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

January 24, 2025

Kind. Understanding and cooperative people who did their best to take care of our needs. More

by Rburdick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Rburdick, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

Jan 31, 2025 -

Jim Ellis Kia of Kennesaw responded

Rburdick, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

January 24, 2025

I always get great service at Jim Ellis of Kennesaw. They are thorough, friendly and conscientious. More

by OLANIKETHORPE
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory Crabb
Jan 25, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Olanikethorpe! Thanks again for your business! Take care!

January 24, 2025

The service has improved greatly so keep up the good work 2022 Kia EV 6 More

by joshualonberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Jim Ellis Kia of Kennesaw responded

Joshualonberg, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 22, 2025

Mark was an absolute pleasure to work with! From the moment I walked in he greeted me and got me checked in. We walked over my truck, he gave me an estimated total, a quick tour of where I woul More

by Shantazha B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Shantazha B! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

January 21, 2025

Always helpful and courteous staff. Far above par from any other service center I've ever dealt with. More

by DIANNERASCOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cailyn - service dept.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

January 21, 2025

Excellent service and nice facility The staff was friendly. I was happy to wait for my vehicle to be serviced More

by LAWSONHTCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

January 21, 2025

Khris M was super nice and helpful with getting my car taken care of. Well done More

by SCARLETJEDMONDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Scarletjedmondson! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 20, 2025

I had a great encounter with Jahvon Sims in the Service Department. He sensed my frustration and was patient as well as knowledgeable about the problem with my car. Sincerely, Selene Thompson More

by sgtpeace2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerroski was also very polite and attentive to my car being serviced.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

I. 'Ve been a customer since Cobb Kia/ Jim Ellis for years. I purchased my first kia car in 2009. Then I purchased a brand new 2014. I moved from marietta to lithia springs and iI drive to jim ellis k More

by EJOHNSON.ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden,
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Ejohnson.et! Thanks again for your business! Take care!

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