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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,164 Reviews
Call Service Center (404) 445-2636

4,164 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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February 06, 2025

I really enjoy going to Jim Ellis Kia in Kennesaw, a young lady handled my car's service, she wasvery professional and came across like she was a manager based on how she handled the interaction. Also, More

by HACIENDADAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Haciendadad! Thanks again for your business! Take care!

February 05, 2025

This dealership has been a pleasure. They are always ready for me at the time of my appointment, and the work is done in a timely manner. The waiting room is comfortable, and I appreciat More

by dsera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
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Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Dsera, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 04, 2025

Mallory Crabb is absolutely wonderful. She was professional, knowledgeable, and a pleasure to work with. The work itself was professional and I have no issues at all recommending Jim El More

by chrystle1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
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Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Chrystle1210, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

February 04, 2025

Phil was amazing! had a great experience. Looking forward to the next time I need to bring my vehicle in More

by muwwakkil.shomari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Muwwakkil.shomari! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 04, 2025

Mark it’s the best thing that happened after sliced bread! Everything at this Kia dealership was amazing! Thank you so much! More

by mariolveira8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mariolveira8! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

Mark is always there when I need him Always knowledgeable any question. Ps a great personality More

by TOBIERUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljka (Zee) Caradine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Tobierussell! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 03, 2025

This was second time for the same issue. Service was great & repaired in one day. More

by PBROCK58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 01, 2025

Always prompt, welcoming and fast. Complete the work in the time they say they will. More

by kszekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kszekes! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

Everyone at Jim Ellis goes above and beyond to make your experience as great as it can possibly be More

by Cherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Cherie, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 31, 2025

Phil took great care of me. He had my oil change completed within an hour. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Mxholt, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

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