Jim Ellis Kia of Kennesaw

I traded my car for a new car with Cobb County Kia only to find out 30 days later from my original finance company that they were never paid and I'm now past due. I contacted the GM to be told there are no to find out 30 days later from my original finance company that they were never paid and I'm now past due. I contacted the GM to be told there are no notes in the file of a payoff. I then pointed out to him that if that were true why is my lien holder info on the contract. Now the GM offered to add the payoff in a new loan or unwind the offer which could prove difficult since my original car was sold without a title to another consumer. Now two of us are involved in this mess. So please do not trade in a auto if you have a lien holder cause this is apparently a scam since it's been 3 days so far with not contact from Kia to correct their mess. I now have 2 car payments thanks to Cobb County Kia. Turning over to an Attorney More

My sales person was so sweet and great at getting what I needed at the price I wanted. The dealership overall was great and I would recommend everyone to go to Cobb County Kia!!! needed at the price I wanted. The dealership overall was great and I would recommend everyone to go to Cobb County Kia!!! More

I contacted the dlrship on 8/31 to inquiry about the Soul. As instructed I filled out an online application for financing and replied back to the sales associate. I rec'd a call on 9/1 encouraging me Soul. As instructed I filled out an online application for financing and replied back to the sales associate. I rec'd a call on 9/1 encouraging me to go into the dlrship. I rec'd a vip guest member number. When I went to the dlrship no one knew I was going to be there, they didn't know what the vip guest member number was and couldn't locate the application I filled out online. I went through the financing steps and the person in the finance dept rushed through the process, made untrue statements, and left. I was given the paper work to sign to purchase the vehicle before having an opportunity to drive the vehicle. After I expressed my concern about being pushed into purchasing the vehicle I was given the vehicle to drive overnight and was told I would have financing options available for me to choose from when I arrived on 9/2. On 9/2 when I showed up I was not giving options. I decided to purchase the vehicle anyway. The dlrship agreed to check the alignment, ac and provide me with a key fob. I was instructed to drop the vehicle off on 9/5 and return on 9/6 to pick the vehicle up. I did just that and on 9/6 when I showed up they tried to give me the key w/o the key fob and it was admitted nothing was done to the vehicle. I was told the part would be ordered and return on 9/7. I verified on 9/7 that my car was ready for pick up and when I got there the car still didn't have a key fob. I told the dlrship personnel repeatedly that I was driving over 40 miles, but that didn't deter them from wasting my time. I still don't have my vehicle in my possession. I wouldn't recommend this dealership. They make a lot of statements, but lack follow through. They lack in professionalism, commitment and communication. They definitely don't care about referrals and repeat customers. More

After making wasted calls to nearly all metro Atlanta Kia dealerships and being outright mislead by two dealers, Cobb County Kia was a welcomed surprise / relief. We were treated kindly and honestly by know dealerships and being outright mislead by two dealers, Cobb County Kia was a welcomed surprise / relief. We were treated kindly and honestly by knowledgeable, gracious down-to-Earth professionals. Tim Dawson and Ivan Mino were good listeners, understood our needs and pain points. They quickly addressed all of our concerns and had a can-do positive attitude. It was an easy decision to sign the paperwork, buying a 2012 Kia Soul. It's also obvious to my husband and I that we will continue to use this dealership for service and happily refer friends. In fact, we've already started sharing some of the horror stories we experienced with other dealers that clearly showcased the integrity we observed with Cobb County Kia. More

My 2011 Optima is 3 months old and has been returned for service 5 times for the same problem. It is now broken for the 6 time Chris the service manager is absolutly no help and Ryan the service advisor tel service 5 times for the same problem. It is now broken for the 6 time Chris the service manager is absolutly no help and Ryan the service advisor tells me that they are waiting for the factory to tell them what to do next. I have spoken to (Elvis Pressley) the General Manager several times although he hears what I'm saying he is not taking this problem serious.I had a great experience buying my car here I would not recommend Cobb County Kia for service More

Bob was the best salesman we have worked with so far in any car buying experience. He listened to our needs and found us the perfect match! We love Bob! any car buying experience. He listened to our needs and found us the perfect match! We love Bob! More

They had a much better selection of cars on the property compared to other dealers. They were able to find the vehicle I was looking for faster than other dealers I talked to. compared to other dealers. They were able to find the vehicle I was looking for faster than other dealers I talked to. More

Jason Courie made my buying experience easy and pleasurable. I never felt rushed or pressured. He seemed genuine and honest...which he is. I will definately be refering my friends and family to pleasurable. I never felt rushed or pressured. He seemed genuine and honest...which he is. I will definately be refering my friends and family to buy from Jason Courie at this dealership. More

I visited Cobb County Kia yesterday to look at the new Kia Soul and Jason Courie made my visit very pleasant. He was very knowledgable of the products and services that Kia offers. I am currently lookin Kia Soul and Jason Courie made my visit very pleasant. He was very knowledgable of the products and services that Kia offers. I am currently looking at 2 different vechicles and when I make my decision and return to Cobb County Kia I will definitely look for Jason. More

Bob West is a pleasure to work with. He made the car buying process easy and seemless. I was able to get the exact car that I wanted at an excellent price. I recommend Bob at Cobb County Kia to my frien buying process easy and seemless. I was able to get the exact car that I wanted at an excellent price. I recommend Bob at Cobb County Kia to my friends and family. More