Jim Ellis Kia of Kennesaw

We purchased a new Kia Sorento from Cobb County Kia last Saturday. We worked with Jim Cetrulo and he was wonderful. Jim was not a pushy salesman. He worked with us to get a very fair price that we were com Saturday. We worked with Jim Cetrulo and he was wonderful. Jim was not a pushy salesman. He worked with us to get a very fair price that we were comfortable with. My husband bargains hard and Jim took it in stride. He is very personable and I highly recommend asking for him when you go in to Cobb County Kia to buy a car. More

I talked to Chris about a week ago on the car lot while I was waiting for my car to be serviced. We talked about 30 minutes and I told him what I would be interested in next for a vehicle. He called me today was waiting for my car to be serviced. We talked about 30 minutes and I told him what I would be interested in next for a vehicle. He called me today and told me about a Pre-Black Friday sale they were having and said he could get me a great price on an Optima. I came in that evening and Chris was very helpful in trying to get us into the payment we were looking for. It wasn't easy, but he fought for us and got us a great deal like he said. He was a very nice guy and will do business with him again. I will be referring people to him. More

I only delt with Joshua White. He was great! We first started to communicate on the internet and cell phone at first. Joshua was so focused on getting me a deal that it finally happend after alsost 2 we started to communicate on the internet and cell phone at first. Joshua was so focused on getting me a deal that it finally happend after alsost 2 weeks of searching what I wanted. The offer beat the other dealerships by over $4000.00. He was very professional, honest, intelligent and knowledgable about the vehicle he sold me. I have never been so impressed by a saleman than Joshua. I know he will be very successful in his job and would think he will be running his ouw team or store in the near future. And I absolutely love my new 2012 Kia Optima. It it the best car I have ever driven Thank You. More

Great experience at Cobb Co Kia. Joshua White is the funniest salesman ever, not to mention made the purchase of my Kia Sorento extremely painless.. He made sure he had the car I wanted and was extreme funniest salesman ever, not to mention made the purchase of my Kia Sorento extremely painless.. He made sure he had the car I wanted and was extremely knowledgeable of options. Loving my Sorento... More

I had a great experience at Cobb County with my sales guy Joshua White. He truly is the greatest! Joshua got me the very best deal on my new car and beat all other dealerships by over $4,000. I think Joshua Joshua White. He truly is the greatest! Joshua got me the very best deal on my new car and beat all other dealerships by over $4,000. I think Joshua should be the store manager here. He was the nicest, funniest, and most honest car dealer I have ever come across. I am recommending everyone I know to purchase a car from him. Best ever! More

Worst experience ever, the process for the tag took way to long & everyone from the general manager down to sales person kept bouncing the blame back & forth to long & everyone from the general manager down to sales person kept bouncing the blame back & forth More

July 2012, I purchased a 2013 Sorento. the salesman was good, the price was good. However I felt as though i was sold a brand new lemon. from the day I purchased it I complained about a serious rough idle. good, the price was good. However I felt as though i was sold a brand new lemon. from the day I purchased it I complained about a serious rough idle. It took a total of three visits and reporting my experince to Kia headquarters to correct the issue. Chris Caracalas, Svc. Mgr doesn't return calls and doesn't follow up like headquarters recommends. I was informed that one reason he didn't return my calls is because he ordered the wrong part which delayed the repair. Long story, short it was finally recommended the the alternater and tensioner be replaced on the brand new vehicle in order for it to drive smoothely. I reported that i was not getting good gas milelage, soon afterwards i receieved an e-mail indicating that the Kia Co incorrectly reported to customers the MPG you should expect. Now that I look back at it; the manuafacturer, dealer and salesman(David Horne) who no longer works for the company all knew that the vehicles were a peice of crap. I would not recommend the vehicle or the delaer to anyone I care about. The only good experience was working with Lisa King who is vey compassionate and understands the frustartion of the customers and she strives hard to make Kia's wrong, right. My three visits were three to four hours each spent at a dealer on my only day off. This is way too much for anyone to have to endure. More

There was a misunderstanding about the 3 year oil change service. My original sales guy, (not Josh but a new guy) mentioned it was two years and included with the purchase of a new car. However, once I had service. My original sales guy, (not Josh but a new guy) mentioned it was two years and included with the purchase of a new car. However, once I had agreed to a deal and bought the Sorento and was sitting in the finance managers office, the finance manager tells me that it's 3 years and will cost $300. I had already agreed to and cut a check for the amount based on the agreed price. So this oil service became something I was being hit up for now for additional money at the end of the a deal I had shaken hands on. I accepted it as a misunderstanding on my part cause by then I was ready to get out of there. After I protested and argued my case lightly, I caved easily and gave them a check for another $300. But it kind of left a bad taste. Little bit of sucker playing there. More

I was very satisfied with the sweet deal I got on my '13 Optima SXL. It doesn't hurt that the car has a TON of value for what you'd pay. Joshua helped me put the car thru its paces -- It wasn't a 'Driving Optima SXL. It doesn't hurt that the car has a TON of value for what you'd pay. Joshua helped me put the car thru its paces -- It wasn't a 'Driving Miss Daisy' test drive, if you catch my drift. He is a Kia super fan and his enthusiasm for the car was genuine, which I appreciated. He also was very transparent about how he works and was extremely responsive in providing pricing on a specific car in inventory via email (huge time saver). All in, took me 4 hours to do 2 very very extensive test drives and to land on pricing and financing and to get out the door. I was very close to trading in a '11 LX (which i loved) for a Mini Countryman. After testing the '13 SXL, there was no question that I would stick with Kia and Josh made sure I was rewarded for my loyalty. So, cheers, Josh. You hooked a brother up. More

Lisa King provides awesome customer service, has a awesome personality, very caring, and always keeps me updated when my car is being serviced. Lisa King is the reason why my Kia is always serviced at awesome personality, very caring, and always keeps me updated when my car is being serviced. Lisa King is the reason why my Kia is always serviced at Cobb County Kia. If you have your car service, please ask for Lisa King, she is the best, Cobb County Kia should be very proud of what a great person they have. Being a woman Lisa King makes my service experience always a very pleasant one, and goes the extra mile to make sure I totally understand my vehicle. Thank You Lisa King. Loyal Cobb County Kia Customer, Karen Mahler More