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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,526 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,526 reviews
May 23, 2014
A-W-E-S-O-M-E Experience with Larry Mathews!! I purchased a 2013 Kia Rio, and he was great from start to finish. It was a pleasure of working with Larry Mathews.He' the best I purchased a 2013 Kia Rio, and he was great from start to finish. It was a pleasure of working with Larry Mathews.He' the best More
by shawnee331
Employees Worked With
Larry Mathews and Rocket
May 23, 2014
dealerrater i enjoyed my visit @ cobb county kia.larry mathis was very helpful"i was very happy with the service.cobb county kia gave a chance when no one else wo i enjoyed my visit @ cobb county kia.larry mathis was very helpful"i was very happy with the service.cobb county kia gave a chance when no one else would.mr.mathis thank so much for taken the time to help me.my hat goes off to you.i would recommend.that more shop with cobb county kia.thanks alot ......... More
by lilterry420
Employees Worked With
larry mathis
May 22, 2014
I love my 2014 Kia Sportage I bought my car from Jon Hardnick and he was so knowledgable, professional and kind. I would recommand going Cobb County Kia and work with Jon Hardni I bought my car from Jon Hardnick and he was so knowledgable, professional and kind. I would recommand going Cobb County Kia and work with Jon Hardnick. More
by jamielynn2014
Employees Worked With
Jon Hardnick
May 22, 2014
Got a great deal My mom purchased a Sportage from Jon Hardnick at Cobb County Kia and got a great deal. So I went in the next day was able to trade out of my Honda int My mom purchased a Sportage from Jon Hardnick at Cobb County Kia and got a great deal. So I went in the next day was able to trade out of my Honda into a Forte and keep my payments the same with no money down. If your looking for a deal, go see Jon Hardnick at Cobb County Kia. More
by jdriegel
Employees Worked With
Jon Hardnick
May 22, 2014
Joshua White is True Awesomeness I came by to meet with Joshua after I saw his videos on Facebook. I was apprehensive about truly getting the friends and family discount. Every time I came by to meet with Joshua after I saw his videos on Facebook. I was apprehensive about truly getting the friends and family discount. Every time I visited a dealership in the past it was the old "bait & switch" Well well I was so surprised to find out "first hand" that Joshua was not only more knowledgable than anyone I have ever met. I am credit challenged so to speak especially after my divorce. He gave me the most for my trade and sold me the "Optima" of "my DREAMS!!" With payments way lower than I expected. As a single mom I have always been scared to purchase vehicles alone. Joshua was a complete gentlemen. He opened my doors, offered me fresh beverages, opened my doors, introduced me to his Kia family and brought integrity back into auto sales . THANK YOU JOSHUA FOR ALL OF YOUR HARD WORK. I felt so at home and will never purchase from anyone else. Thanks SUPERJOSH. More
by Marloacarson
May 21, 2014
Best Car Dealership in Georgia Would buy from no one but Larry Matthews, he was Awesome and kept his word from the initial phone call until the close of the deal. I was very impress Would buy from no one but Larry Matthews, he was Awesome and kept his word from the initial phone call until the close of the deal. I was very impressed with Kia's treatment of me and my credit situation. More
by Deanneak
Employees Worked With
Larry Mathews
May 21, 2014
Sorento SXL We researched several SUVs and dealerships online, before visiting Cobb County Kia. During the process we worked several employees including sales c We researched several SUVs and dealerships online, before visiting Cobb County Kia. During the process we worked several employees including sales consultant Jon Hardnick. Jon worked with us to purchase a Sorento SXL. We were able to get the exact color, features, and options we were looking for in a new vehicle. Jon was extremely knowledgeable, friendly, thorough, professional and attentive to all of our needs. We would recommend both Cobb County Kia and the entire staff and Jon Hardnick to anyone looking for a new or used vehicle. More
by jhall2ua
Employees Worked With
Jon Hardnick
May 19, 2014
Very Impressed with my experience I came in looking for a pre owned vehicle with a tight budget and being a first time buyer. I had the pleasure of working with Keely Johnson. She was I came in looking for a pre owned vehicle with a tight budget and being a first time buyer. I had the pleasure of working with Keely Johnson. She was by far the best salesperson I have ever worked with. I have tried numerous times to get a car on my own and was always turned down but Keely said she would give it a try and she was certain she would get me in something in my price range. Every person that was employed by Kia stopped at some point while I was there to say hello and ask if they could get me anything. I also have a 9 month old daughter that was with me and needed to change her. The restroom was VERY clean and nice. Over all the best experience I have had trying to buy a car. The environment and level of professionalism from this business made my very stressful visit a walk in the park and I am very pleased with the outcome. Keely Johnson at Cobb County Kia is a magic maker and I would suggest her to everyone I know. More
by katiehodge
Employees Worked With
Keely Johnson, Melvin Cain, Keely Johnson
April 18, 2014
Great Sales Person!! I recently bought a certified pre-owned Kia Optima from your dealership. Lala was so friendly and supportive right as we got out of the car. She hel I recently bought a certified pre-owned Kia Optima from your dealership. Lala was so friendly and supportive right as we got out of the car. She helped me and my wife test-drive multiple vehicles before I chose the car I am driving now. Everyone was friendly and said hello as they walked by. I was there for 5 hours, which did seem long, but Lala was very good with sitting with us and keeping us engaged so the time did go by quickly. There were a few operational issues that I did want to bring to your attention: 1. They lost the keys to the first car I wanted to test drive. They did find it after I test drove 3 other cars. Karma was on my side, because I bought the first car I test drove because they lost the keys to the one I was planning to buy 2. After buying the car, I was only given one key. I asked for the second and they could not find that one either. They eventually found it and I picked it up 2 days later 3. Took way to long waiting for the paperwork after agreeing to buy the car. I was there for 5 hours and I only test drove 3 cars Overall, the experience was pleasant and I would definitely recommend Cobb KIA More
by maradell
Employees Worked With
Lala
April 03, 2014
Customer service is not to good after the sale. I have been trying to get something done with my key since the day I bought the vehicle. I did not realize that they gave me a valet key until I got home. been trying to get something done with my key since the day I bought the vehicle. I did not realize that they gave me a valet key until I got home. This means I have no main key to make copies. My owners manual says my engine immobilizer will have to be replaced. They do not answer you, I guess in hopes that you will just go away. There were a few more questions that I never got answered, but over time they were. But things could have been done quicker if they were just answered. Cecil Stallings was the sales person that worked with. He was very friendly to work with. Others that I came in contact were not friendly. Price was ok, not bad and not good either. I live two hours away from their dealership. I asked if they could get to a certain price before I drove all the way to see the vehicle. He said he could. Well, he got close, but not exactly where I was told it would be. At least it was close and not way off. The more I read about this dealership with other reviews, I am thankful that its not as bad as some people's has been. It asks if I would recommend this dealership, I said yes, but its really kind of in the middle on whether I would or not. My overall experience was a 3. It was good pre sale and sale, other than not getting to the price I was told. After that its awful. More
by stein81
