Jim Ellis Kia of Kennesaw
Kennesaw, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Took our Kia Amanti in for service (electrical problems) and it took them 1 MONTH to finally get it fixed. The may be able to handle oil changes but I wouldn't trust them with anything else. Kia Consumer and it took them 1 MONTH to finally get it fixed. The may be able to handle oil changes but I wouldn't trust them with anything else. Kia Consumer Services is also terrible! More
I worked with Melvin via email for a while to ensure I was getting the exact car and price I wanted. He was patient, kind, knowledgeable, and hard working. We narrowed our car search down to four location was getting the exact car and price I wanted. He was patient, kind, knowledgeable, and hard working. We narrowed our car search down to four locations, and HE proved that HE wanted our business more than anyone. I would recommend using him to others without hestiation. He valued our time and worked hard to make the process easy and successful. More
the sales staff, particuliarily, Ross adams was highly professional and straight forward. He was totally above board in negogiation and there was no pressure. I got a superior deal to all other dealership professional and straight forward. He was totally above board in negogiation and there was no pressure. I got a superior deal to all other dealerships that i visited. His sales manager was likewise above board and the whole group was jovial and a pleasure to speak with. When i need another vehicile i shall call Ross first. Rick Ellis Fitzgerald, Georgia More
Took our Sorento in for a battery A/C check(it was not working). Battery was replaced. They told us we needed a new compressor for $700. I was skeptical of the diagnosis so had it evaluated at another rep working). Battery was replaced. They told us we needed a new compressor for $700. I was skeptical of the diagnosis so had it evaluated at another repair facility for $30. They found a loose cable and it's working fine. I requested the $30 back and even went to the State Consumer Protection after their repeated refusals to refund the money. They stated they would have charged us $30 anyway(so they could replace a perfectly fine compressor). They never responded to the State and I never got the $30. BEWARE...this used to be Town Center Kia and they were just as bad. More
From start to finish it was phenomenal. Tom at Cobb County Kia was an excellent salesman. He allowed the vehicle to sell itself on the test drive and worked with our budget to make the sale happen. Hi County Kia was an excellent salesman. He allowed the vehicle to sell itself on the test drive and worked with our budget to make the sale happen. His non-aggressive, knowledgeable, and reassuring approach was comforting. Laura, our finance manager, was just as great. She treated us like real people-not just a credit score. We could tell she was fighting on our behalf to get us the best financing available. More
The entire process was a lie....from the beginning price over the Internet, to the financing I was told was available and it wasn't. The whole place is filled with crooks and I wouldn't send my enemies the over the Internet, to the financing I was told was available and it wasn't. The whole place is filled with crooks and I wouldn't send my enemies there to buy a car..Elvis and Tim Dawson are idiots. More
This is the first time that I am going to own a new car and I was hesitant at first because I thought all Salesmen will try to lure you into something that you don't need. I was proved wrong the minute I and I was hesitant at first because I thought all Salesmen will try to lure you into something that you don't need. I was proved wrong the minute I walked into Cobb County Kia. Tony Benge greeted us as soon as we got out from our car. He ask us what we need and introduced us to Elvis Presley. Elvis is a very jolly person that you would be at ease talking and joking around. We told him what we want and he introduced us to Tony Benge which is the BEST and his award will speak for that. Tony ask us what we want and he is not the type of person that sells you cars that you dont need. He really cares of what we WANT. He really listens to our situation and makes suggestions. I trust him right away because I know that he is really honest on what he says. He thoroughly went through all the specs and benefits of the car. After test driving over the weekend, I realized that I really loved the car so we went and closed the deal on Monday. Elvis and Tony were very helpful and considerate of our situation. They make me feel that I am important to them and my big leap on owning a car means a lot to them too. I would really recommend this dealership especially Elvis and Tony... More
The sales team at Cobb County Kia was great I really enjoyed my new car buying experience. I will recommend them to everyone I know. I am now the proud owner of a beautiful new Kia Forte Coupe. Before v enjoyed my new car buying experience. I will recommend them to everyone I know. I am now the proud owner of a beautiful new Kia Forte Coupe. Before visiting Cobb County Kia i had been to another Kia Dealership closer to my home, that was not a pleasant experience. I was glad to find a car dealership with a great staff. I hope the service department is as wonderful as the Sales Department and the Finance Department. More
I found Cobb County Kia great to work with. I had 2 almost new vehicles to trade with the goal of getting down to one, and I was pleased that the deal they offered was actually a little better than the almost new vehicles to trade with the goal of getting down to one, and I was pleased that the deal they offered was actually a little better than the one I had come up with after researching on the internet to see what a reasonable discount could be given on the new car, and using Black book/Blue book to value my trades. Brian gave me a no pressure straight deal, no going back and forth that is so typical of dealers these days. When I got to finance, Ian secured a great rate and was very efficient with the paperwork. No pressure to buy the add ons in finance either. Just an explanation of what each item was, and I made the decision on what to purchase. Title work was done, and payoffs executed quickly and efficiently as well. Kudos to the entire staff for a fantastic experience! Highly recommended! More
They had just traded for a older silverado, They had it inspected and checked out real fast. Todd gave us the price and wrote a check, The process was less than a half hour. No pressure or hassle, Tony got inspected and checked out real fast. Todd gave us the price and wrote a check, The process was less than a half hour. No pressure or hassle, Tony got Todd right away. Thanks again I love my truck More