Jim Ellis Kia of Kennesaw

Fabulous experience! Richard worked very hard to make us happy and was extremely knowledgeable and experienced! This is our second Kia and it won't be our last! happy and was extremely knowledgeable and experienced! This is our second Kia and it won't be our last! More

Keely Johnson was a wonderful sales person. Her knowledge and understanding of our want and needs were terrifc. I would highly reccommend anyone looking for a new or used car to see Keely at Cobb knowledge and understanding of our want and needs were terrifc. I would highly reccommend anyone looking for a new or used car to see Keely at Cobb County KIA. There was absolutely zero pressure from the dealership or Keely. Our Finance manager, Fred was awesome as well. Would do business with either anytime!!! More

I have purchased many vehicles in my 66 years, but this was absolutely the worst experience I've ever had. I must admit that I am to blame for being "taken" by Joshua White but this fast talking (literally was absolutely the worst experience I've ever had. I must admit that I am to blame for being "taken" by Joshua White but this fast talking (literally) salesman did exactly that. He told us the vehicle had features that we found out after paying for the vehicle and driving it off the lot, that it did not. At first he denied saying that he told us the car had those features, then later recanted and got the sales manager to talk to us. Greg Cohen, the sales manager, told us he would work with us in finding the car with the features we thought we were getting and that he would call us in a day or two. That is the last we heard from him or from anyone at Cobb County KIA. They also failed to follow thru on filling the tank with a complimentary fillup as they said they would, never called to sehedule the installation of leather seats, or for the headsets that were supposed to be ordered for the entertainment system. Joshua was very emphatic that we go on this website to give him a 5 star rating. He even wrote on the note he gave us to find this website that we should "lie" to make him look good. Well, Joshua gets a 5 star rating for lying alright. I've waited over a week to write this because I wanted to cool off and think about this before I posted it, but my wife and I finally decided that we need to do this. Then before I began writing this I looked thru all of the past ratings and saw the many instances where others described the lying and dishonesty that they experienced. One rating mentioned the Better Business Rating, so I look it up and found that Cobb County KIA has an "F" rating with the Better Business Bureau. I wish I had looked that up before I went there. More

came in for service, ended up buying a new car!! service is great, sales people are awesome. If you are looking for new or used, try Richard, he will hook you up, and work with you!! is great, sales people are awesome. If you are looking for new or used, try Richard, he will hook you up, and work with you!! More

We came in to look at a new car for my wife. We ended up buying two new cars, both of us getting a great deal. The entire team that we dealt with were friendly and very helpful. They made it an easy choic buying two new cars, both of us getting a great deal. The entire team that we dealt with were friendly and very helpful. They made it an easy choice to purchase two cars at one time. I recomend anyone shopping around for a car to vist these folks while they are out kicking tires. More

We went to Cobb KIA with the intention of maybe purchasing a Sorento which I thought was what I wanted. We were met by a very nice young man, Eric Thomason, who proceeded to introduce us to their c purchasing a Sorento which I thought was what I wanted. We were met by a very nice young man, Eric Thomason, who proceeded to introduce us to their cars. I immediately decided that the Sorento was too big for me. Eric gave us a thorough review of their other models and I was drawn to the Sportage. It was exactly what I was looking for. Eric was very professional and at the same time easy to talk to. He answered our questions and explained everything thoroughly to us. He was very knowledgeable about the vehicles, very courteous and a pleasure to deal with. We did not feel pressured to buy which means a lot to us. We took a test dirve in the Sportage with my husband driving. During the drive Eric had my husband pull over to let me try it out. Well, I was hooked. When we were getting the paperwork done we met both Tony Benge and Fred Guzowski who were both very pleasant to work with. I feel that we got a good deal and would highly recommend Cobb County KIA if you're in the market for a new car! More

This is by far the best service I have ever had at any dealership. Eric responded quickly after I called him and never left me wondering what was going on. Eric, Skip and Blake got the job done. They made dealership. Eric responded quickly after I called him and never left me wondering what was going on. Eric, Skip and Blake got the job done. They made sure we had excellent service and most of all that we was satisfied with the car of our choice. Way to go Kia!!!! More

Very friendly, polite, knowledgable, Explained things clearly to my wife (her car). Overall process took a long time but that wasn't Jim's fault. Brought the car to our house and picked up the trad clearly to my wife (her car). Overall process took a long time but that wasn't Jim's fault. Brought the car to our house and picked up the trade-in.. Don't know the other employees but if they are of this caliber then your dealership will excel ! More

I give Jim Griggs an average rating of 5. Excellent customer service. Knowledgable and easy to deal with employees. Flexible with his worjing hours and resourceful to fill my car needs. customer service. Knowledgable and easy to deal with employees. Flexible with his worjing hours and resourceful to fill my car needs. More

Cecil is awesome! He works hard for you no matter how much money you have or how much you're trying to spend. He came into the office on his day off just to make sure my deal was completed. I will defini much money you have or how much you're trying to spend. He came into the office on his day off just to make sure my deal was completed. I will definitely continue to refer my friends to him. More