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Jim Ellis Kia of Kennesaw
Kennesaw, GA
5,932 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 5,932 reviews
August 03, 2010
On May 14, 2010, I purchased a 2003 Volkswagen Passat at the above named dealership. I have had the car for a little over 10 weeks, and it has been in and out of the service department more than 8 times, to the above named dealership. I have had the car for a little over 10 weeks, and it has been in and out of the service department more than 8 times, towed twice because it would not start and the check engine light comes and goes at random intervals. The company that service's the warranty that was sold with the car..have begun to reject claims because they question that the vehicle was sold with major mechanical problems. I have tried on several occations to resolve the issue with Tim Dawson, the General Sales Manager and Elvis Pressly, the General Manager, but they ABSOLUTELY DO NOT CARE, that I have a vehicle that will not start; the check engine light is on, and I have been left stranded repeatedly as a result of it. I'm making car payments on a car that is sitting, one that I cannot crank and nobody knows how to fix it. I don't feel safe in the Passat I purchased and at a minimum I would expect that the dealership would exchange the vehicle for one that is mechanically sound; standing by the vhicle they sold me with a smile, but apparently once the car leaves their lot, they are DONE. DO NOT PURCHASE A VEHICLE FROM COBB COUNTY KIA. YOUR PURCHASE WILL BE A NIGHTMARE! More
by slystone
Employees Worked With
Elvis Pressly (General Manager)
March 17, 2010
After being given the run around by a couple of dealers up I85, I was actually going to give up on Kia as a whole. However, a young man by the name of Eric gave me a call from the internet department and up I85, I was actually going to give up on Kia as a whole. However, a young man by the name of Eric gave me a call from the internet department and put me at ease. He knew the answers to all my questions and beat the other dealers prices by hundreds of dollars before I even mentioned I had been shopping. I think I got a good deal and he was very professional. I wish all car dealers could work like this. If you stop by this dealer, ask for this Eric guy, he reminds me of my grandson! More
by marytidwell
Employees Worked With
Eric Driver
