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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,560 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,560 reviews

May 14, 2018

Regular service review Diana and team quickly worked me in and perform my service. I appreciated the drop off and pick up when my service was ready. I will be back for my n More

by VERONICACARTER457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 14, 2018

Broken seat belt The part my seat belt clipped into broke. I couldn't clasp my seat belt. Kia fixed it fast and had it done the very same day. Great customer service. More

by MARYJO.GEIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 14, 2018

Scheduled maintenance Diana Bell provided superb customer service! She is such a pleasant employee and I really appreciate her assistance. My vehicle runs much smoother n More

by C A
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 14, 2018

Great customer service! The service center does a great job, especially Diana Bell. It is rare to find someone in customer service who goes above and beyond, and she definit More

by KiaOptimaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 12, 2018

Wonderful!! Wow where do I start!? My experience at Jim Ellis Kia of Kennesaw was absolutely great, from when I first stepped out of my Uber , very unsure, until More

by Ery0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alowusi, Blake Hodoh, Jimmy Hendrix, Chris Turner, Lorde THE EXPERIENCE Dawson
May 08, 2018

Painless Andre’ was absolutely a pleasure to work with. He was friendly and knowledgeable about the entire process. Loved his kindness and patience, we were More

by machew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole King she was great as well, Andre Young
May 07, 2018

Great experience I worked with Nicole King and she was professional and helpful and efficient in getting all paperwork handled. She followed up with me days later to c More

by Mhubbard79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole King
April 11, 2018

Awesome Alex was a great representative for the dealership. He went above and beyond the duty to help me out without judgment at all. Ohemma Bannister More

by Obannister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na, Alex Williams, Chris Turner, Diana Bell
April 06, 2018

Quick and painless. Great experience! I had a wonderful car buying experience thanks to my sales guy Jimmy Hendrix and the sales manager Kevin. I wasn't pressured into anything and they le More

by Becky9380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Jimmy Hendrix, Chris Turner
April 05, 2018

Love my new Soul Love my new Kia Soul and would very much recommend Cobb County Kia and Keely Johnson. Keely made my experience an enjoyable one. Keely was wonderful. More

by kiaamy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keely Johnson
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