Jim Ellis Kia of Kennesaw

Fast and Friendly I came I. Last minute for an oil change and was taken care of right away. I appreciate the fast friendly service, will definitely be back. I came I. Last minute for an oil change and was taken care of right away. I appreciate the fast friendly service, will definitely be back. More

Excellent service from start to finish The service visit was great from the second I was greeted till the time I left. Although it seemed crowded, I was in & out in under an hour. My serv The service visit was great from the second I was greeted till the time I left. Although it seemed crowded, I was in & out in under an hour. My service agent, Lavar was excellent More

Awesome experience! Good communication throughout the car buying experience. Sales department worked with us to get the price down to where we felt it should be. Sale man Good communication throughout the car buying experience. Sales department worked with us to get the price down to where we felt it should be. Sale manager addressed our concerns with the few issues that didnt seem to be "cerified". Michael in financing was very helpful and professional. The fact that so much communication happened throughout the experience and still continues means a lot. Last car bought locally was a nightmare, not here. Thanks Jim Ellis team! More

May 21 2018 Service The experience overall was good. It took longer than I anticipated considering I was the first in line for service. Ideally, I believe an oil change w The experience overall was good. It took longer than I anticipated considering I was the first in line for service. Ideally, I believe an oil change without a tire rotation should not take more than 45 minutes. I arrived before the gate opened at 7:30, and left after 9AM. More

Great service and prompt repair I called Jim Ellis Kia to report check engine light on my Kia Sorrento. I was given an appt. the next morning. The staff was friendly and got started I called Jim Ellis Kia to report check engine light on my Kia Sorrento. I was given an appt. the next morning. The staff was friendly and got started on assessing the problem right away. Diana Bell was my service consultant and she kept me informed. When repair was complete Diana gave me back a clean and vacuumed vehicle. Awesome service! More

Great customer service Awesome customer service !!!! Love that they followed up with us to ensure everything was good! We be doing business with them again in the future! Awesome customer service !!!! Love that they followed up with us to ensure everything was good! We be doing business with them again in the future! More

TRADED UP Nicole King helped me trade up to a SORENTO, GREAT deal on a GREAT new KIA! So good to work with a sales person who knows their product and is complet Nicole King helped me trade up to a SORENTO, GREAT deal on a GREAT new KIA! So good to work with a sales person who knows their product and is completely open and honest all the way thru Finance! THANKS FOR GOOD EXPERIENCE ON THE TRADE! More

Excellence Awesome experience the entire duration. James is highly rated and i would recommend anyone to stop by jim ellis kia and give it a go. Awesome experience the entire duration. James is highly rated and i would recommend anyone to stop by jim ellis kia and give it a go. More

Great job! Everyone is always so accommodating and helpful. They do a great job! I have been pleased every time I have been in whether it’s for service or to ju Everyone is always so accommodating and helpful. They do a great job! I have been pleased every time I have been in whether it’s for service or to just ask a question. Ryan Shinholster, my salesman, and Levar Frederick, my service adviser, are both great to work with. More

Appointment with Rachel re: loss of a/c on 2012 Sorento. Rachel had adequate job knowledge regarding my issue, and was able to brief me on needed repairs. Requirement for a multipoint inspection, and the c Rachel had adequate job knowledge regarding my issue, and was able to brief me on needed repairs. Requirement for a multipoint inspection, and the charge to be absorbed into final bill if work done. Explained process for evaluating source of coolant leak in system and process for repairs. Work done in two hours. Replaced a/c discharge hose, and inspected compressor clutch assembly....o.k. Satisfied with final outcome. Further comment: 1. Labor charge of $260 seems excessive for about 2 hours ...@ about $ 130 per hr.....? 2. Charged $ 138 for a/c hose, which is well above $25 retail price 3. A $ 25.92 charge for "supply fee for repair order" not explained Total bill of $434.92 is too high. More