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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,562 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,562 reviews

May 29, 2018

My first oil change. They had great customer service and a bonus complimentary car wash, much needed. It was my first oil change on my new vehicle and a couple other issu More

by BONNIE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lefkowitz, Jimmy Hendrix, Rachel Vera
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 28, 2018

First Vehicle service was a stellar experience The entire service department including the Young Lady who was my service representative could not have been more professional and pleasant. Please k More

by MH6304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2018

Mirror replaced The Service Staff took very good care of my vehicle & was extremely sensitive to my time. Found an alternative solution to my repair to minimize my ou More

by TYRONESW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2018

Almost perfect Service seemed fine and customer service was good. Only gripe u had was with the car wash and vacuum after. Was was ok but no body vaccumed inside at More

by RJMJR72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2018

Good experience Overall a good experience. Takin Arshad was very professional and friendly. Eager to help, and up front. What you want in a car salesman. Thanks More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Arshad
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Chris, your wonderful feedback and rating mean a lot to us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 25, 2018

Excellent experience I was extremely satisfied with the service I received. The service rep was personable, smiley and knowledgeable. He let me know exactly what I needed More

by jkielma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

May 25, 2018

Excellent and professional service!!! I had a goal in mind to buy a vehicle for the best price with no haggling. I was assisted by Nicole King, Kevin and Chrissy; they provided excellent More

by david1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole King, Kevin and Chrissy
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

David, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! Take care!

May 25, 2018

Great service and friendly staff. Kim was excellent. The only negative was that the wait was 2 1/2 hours for the service to be done. So plan to be there a while if More

by LUKEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us this detailed review. We appreciate all constructive feedback, as we are always looking for ways to improve our services. We look forward to your next visit! Take care!

May 24, 2018

Good customer service. No waiting for someone to take care of you. Friendly fast service. Pricing is known up front. Even got my car washed & vacumned.clean environment. More

by BRUCESMITH4046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
May 23, 2018

Life Changing Experience I was having a horrible time looking for a new car! My last chance before Carmax was Jim Ellis Kia of Kennesaw... I remember getting out of my car fee More

by Leesh08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Borjnordi, Chris Turner, Israel Simmons
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We look forward to your next visit! Take care!

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