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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,563 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,563 reviews

June 12, 2018

Wonderful Customer Service from Ms. Diana! I have had the pleasure of working with Diana for many years, originally @ KIA Cartersville, where my KIA was purchased and now @ KIA Kennesaw. Dedic More

by Robyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young shuttle drivers working on 6/11/18, apologies I did not remember thier names. , Diana Bell
Jun 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Robyn, thank you for sharing your response to Diana's outstanding customer service! We're looking forward to your next visit with us!

June 11, 2018

Oil Change- General Service Diana Bell was very knowledgeable, helpful, and friendly. The service was excellent and they even washed and vacuumed out my car! I appreciate the sh More

by CLARKMARY100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for letting us know what a great job Diana did for you! We look forward to seeing you again!

June 11, 2018

Great Experience Jim Ellis is definitely recommended for anyone needing to obtain a vehicle. The sales staff are great to work with and are very good at what they do. More

by TIMDYER101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Phillips
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 11, 2018

Service Advisor was a GREAT help I purchased a used car about a month ago, after 1st tank of gasoline, and checking my dipstick showed half qt down and oil was brown, I called and exp More

by WERNAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for reaching out. Please let us know if there is ever anything else we can do for you! Safe travels!

June 11, 2018

Great Experience We went in knowing what we wanted, and they were straighforward in giving us their pricing. Nicole was friendly, helpful, and facilitated the process More

by tennisbethy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zelijka, David Grevious, Israel Simmons, Nicole King
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your positive experience working with Nicole! We hope you have a great day!

June 11, 2018

Great No Hassle Experience I worked with Nicole King and she was Great. Made the whole thing fast and worry free. Was a great overall experience and stress free. More

by caseynorris99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole King
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Casey, we are happy to hear Nicole provided you with an overall great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2018

Great service I have been coming to this location for several years. The service is always great and very friendly staff make this my go to service center. More

by BHEALTHY4LYFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for choosing Jim Ellis Kia of Kennesaw for all of your service needs! We sincerely value your business, and we look forward to seeing you on your next visit. Take care!

June 11, 2018

Service dept review Great customer service, very attentive, friendly was very helpful. Even made sure the bugs were off my car after it had been washed, made them redo. More

by Sorrento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for the kind words about our staff! Thank you again for the great review!

June 10, 2018

Great service and very friendly. Really like our sales rep and the other sales. We are excited for our new purchase. Excited to use the car More

by Shelby5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom grimes , Nicole King
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

June 09, 2018

TK was exceptional excellent an patient When we pulled up in the lot TK was friendly an welcomed us I showed him what I wanted an he started working on it The manager Blake is awesome it too More

by Newcar18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Chris Turner, Takin Arshad
Jun 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We're pleased to hear Chris was so helpful! Please let us know if there is ever anything else we can do for you! Safe travels!

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