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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,569 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,569 reviews
August 02, 2018
Friendly staff, clean waiting areas It is always a pleasure to be welcomec to your car dealer by friendly staff. I was greeting in the service lane before I even turned off the car engin It is always a pleasure to be welcomec to your car dealer by friendly staff. I was greeting in the service lane before I even turned off the car engine😁 I had made a service appointment for 11am for oil change. Wait time was a little long but within acceptable limits. More
by MBELL4474
Verified CustomerEmployees Worked With
Diana Bell
August 02, 2018
All around great care Greeted with warm friendly smiles from GM to associates and they took great care of my car. I loved that the GM greeted everyone with a warm smile and Greeted with warm friendly smiles from GM to associates and they took great care of my car. I loved that the GM greeted everyone with a warm smile and a handshake. I think the employees really liked that too. More
by Letitia231
Employees Worked With
Andre Young, Alex Williams, Diana Bell
August 02, 2018
Service for personal car Greeted immediately with a smile and professional service. Waiting room was pleasant and clean. Dealership had plenty of complimentary snacks, drink Greeted immediately with a smile and professional service. Waiting room was pleasant and clean. Dealership had plenty of complimentary snacks, drinks, and magazines. Check out was quick and pleasant. Car was washed and vacuumed. More
by LSHULSEY0409
Employees Worked With
Jimmy Hendrix, Diana Bell
August 01, 2018
Great Customer Service LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my experience at the dealership lovely. More
by KBKGgardner
Employees Worked With
Andrew, Diana Bell, Leanne Knight
August 01, 2018
Jim Ellis Kia I was looking for Kia Optima. Searching online I found an Optima which fit my budget, color and safety features and low mileage. The Jim Ellis buying I was looking for Kia Optima. Searching online I found an Optima which fit my budget, color and safety features and low mileage. The Jim Ellis buying experience was very positive and I will recommend this dealership to friends and family. More
by roadrunner 2928
Employees Worked With
Takin Arshad
July 31, 2018
Exceptional Service I just moved from South Florida and something happened to my car handle. I was so nervous as we are so new to here. I called the closest Kia and was l I just moved from South Florida and something happened to my car handle. I was so nervous as we are so new to here. I called the closest Kia and was lucky to get Leanne Knight. Immediately, she put my mind to ease and fit us in as soon as we could. When we arrived, she treated us with respect and kindness. She is exceptional at what she does. She was very honest and did what she could do to get our car properly fixed. All of my family drive a Kia, about 8 of us. Now I know where to go in Georgia when I am ready to buy another. All because of the type of service we receive. Thank you so much! -V. Ragoonanan More
by Trivin
Employees Worked With
Leanne Knight
July 31, 2018
Kia Battery Warrany Issues Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely man Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely manner. More
by MARK.MCCRAY
Employees Worked With
Lavar Frederick
July 31, 2018
Service Went for an oil change.. no issues. Lavar is very personable and easy to work with. He made sure I was updated on time during my visit. Went for an oil change.. no issues. Lavar is very personable and easy to work with. He made sure I was updated on time during my visit. More
by DANKST
Employees Worked With
Lavar Frederick
July 31, 2018
Thank you Service Dept! Excellent, efficient service! Very friendly, transport to and from work. Will definitely continue servicing at Jim Ellis. Making an appt was very easy Excellent, efficient service! Very friendly, transport to and from work. Will definitely continue servicing at Jim Ellis. Making an appt was very easy and quick. More
by SF12760
Employees Worked With
Robbie Brooks
July 31, 2018
Great The service was great! They were all friendly and helped a lot. They even put my car thru the wash and vacuumed it. Would recommend The service was great! They were all friendly and helped a lot. They even put my car thru the wash and vacuumed it. Would recommend More
by ZAKKMCDONALD
Employees Worked With
Leanne Knight
