Jim Ellis Kia of Kennesaw

Excellent dealership The staff was very courteous and knowledgeable. Our salesman, James Wind, displayed great product knowledge. He listened to my wife and I about what w The staff was very courteous and knowledgeable. Our salesman, James Wind, displayed great product knowledge. He listened to my wife and I about what we were looking for in a vehicle. He didn't try to steer us to a vehicle with more bells and whistles than we wanted or needed. He was very patient with us as we were having a difficult time compromising on model and equipment. He listed the pros and cons of each model which allowed us to make an educated decision. We purchased a new Sorento. The service advisor we met seemed genuinely pleased to meet us and to assist us if we had any problems with the Sorento. Normally dealing with a business manager is a long process before you finally get to drive out in your new car, but Cobb County KIA has their act together. The process was streamlined and quick. I would definitely recommend this dealership. More

New purchase. Arnold was very helpful. Great new car! Arnold was very helpful in a tough financing situation . Great overall experience. I would highly recommend. T Arnold was very helpful. Great new car! Arnold was very helpful in a tough financing situation . Great overall experience. I would highly recommend. Thank you. More

Hats off to Robert Brooks Cobb County Kia service department rates high to me because of their proficiency and their professionalism. I receive emails to give me notice for my Cobb County Kia service department rates high to me because of their proficiency and their professionalism. I receive emails to give me notice for my regular maintenance which is good for someone who forgets that those things are necessary for the life of my vehicle. The best part is the attention that I receive from the employees in the service department. My key person this trip was Robert Brooks. He answered my questions with great details and precision with a smile. Robert also understood my need to put some things off because of budgeting so he recommended a couple of "to do" ideas so that the funds could be allocated towards what I needed done at my next appointment. Thank you Robert Brooks for being attentive to details and your kind service with a smile. More

All OK But the Detail Shop Is A Joke! Purchased a new Optima SXL. Sales experience was satisfactory. Car is very nice but after 3 attempts cleanup shop left streaks, filthy windows inside Purchased a new Optima SXL. Sales experience was satisfactory. Car is very nice but after 3 attempts cleanup shop left streaks, filthy windows inside and out, missed some areas, and dirt on grill. Will have do myself or take it to a real detail shop. It's a shame too because this is a really nice car! More

Great Customer service Felicia and all the staff at Cobb county KIA, they get it.For great Customer service, this is the place you want to come to.Working with the customer Felicia and all the staff at Cobb county KIA, they get it.For great Customer service, this is the place you want to come to.Working with the customer and respecting the customer.This the best customer service that I have ever received from a dealership. More

Amazing I had been looking for a new car for a while, and was almost 99% sure I would be getting a Kia. First dealership I stopped in at, and by the end of th I had been looking for a new car for a while, and was almost 99% sure I would be getting a Kia. First dealership I stopped in at, and by the end of the day I was a new Kia owner. All my questions were answered, and there were amazing prices with awesome incentives. I definitely would recommend friends and family to this specific Kia dealership. More

Well Taken Care of Jimmy Hendrix was a laid back salesmen! No high pressure sales techniques, just honest and strait forward. Very rewarding experience! Would recommend Jimmy Hendrix was a laid back salesmen! No high pressure sales techniques, just honest and strait forward. Very rewarding experience! Would recommend this dealership! Definitely! More

It was educating. I learned a lot about my situation. Arnold was great. He gave me options on a new vehicle verses a used vehicle for my situation. I was trading in a car in which I still owed money on an Arnold was great. He gave me options on a new vehicle verses a used vehicle for my situation. I was trading in a car in which I still owed money on and so I got the best deal that was offered by the dealership. He wasn't pushy. He made sure I was completely OK and understood the deal I was making with the dealership. Everyone was friendly. No Haggle! More

It was fantastic I was completely blown away at the time it took for me to get completely done. The customer service was awesome. Thank you Blake and Felicia. I was completely blown away at the time it took for me to get completely done. The customer service was awesome. Thank you Blake and Felicia. More

Goes above and beyond I had a stroke of bad luck and misfortunes caused by myself. Keely was honest with me and did everything in her power to make sure my job and my lifes I had a stroke of bad luck and misfortunes caused by myself. Keely was honest with me and did everything in her power to make sure my job and my lifestyle was secured by getting me into a vehicle. The whole dealership did everything in their power to help me and I could not be more grateful. Shout out to Hank and Keely for helping me through the process and easing my nerves. You guys were fantastic and I would recommend anyone looking for a vehicle to shop here. Thanks guys!! More