Jim Ellis Kia of Kennesaw
Kennesaw, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Anthony was great Anthony was very helpful throughout the entire process and made it one of the best car buying experiences I have ever had. He was able to get get us w Anthony was very helpful throughout the entire process and made it one of the best car buying experiences I have ever had. He was able to get get us what we wanted for a fair price within our budget. Great and timely customer service from start to finish. More
The whole process was great I live in the mountains of North Georgia and they allowed me to take the car that I eventually purchased home for the night. We needed to see how our I live in the mountains of North Georgia and they allowed me to take the car that I eventually purchased home for the night. We needed to see how our 2014 Sorento handled the curves and mountain that we live on. It handled just great. That right there sold me. I would recommend Cobb County Kia. We did our homework before we went in and walked out with a certified, like new car. Thanks Jon for your excellent knowledge. More
Great experience at Kia Kennesaw Great professional tram at Kennesaw Kia. Made buying a car fun and informatime. Customer service outstanding.. I wpuld highly recommend to anyone loo Great professional tram at Kennesaw Kia. Made buying a car fun and informatime. Customer service outstanding.. I wpuld highly recommend to anyone looking for a great affordable product. More
Pre own certified nightmare Purchased what was suppose to be a certified pre own. No way this car was inspected. This car has major squeaks and rattles and my brother found out t Purchased what was suppose to be a certified pre own. No way this car was inspected. This car has major squeaks and rattles and my brother found out that it had bent suspension parts on the rear. We have left messages with the general manager that have not been returned. So far the used car manager hasn't called as well. Be careful before purchasing a used certified vehicle. Have it checked out by someone else first. More
Pleasant and honest After a bad experience at another dealership, Amatullah Henderson (La La) stuck to the price she had promised and made the buying experience quick and After a bad experience at another dealership, Amatullah Henderson (La La) stuck to the price she had promised and made the buying experience quick and hassle free, would definetely recommend La La and the team at Cobb County Kia More
Getting my Kia I came in unexpected to drive off in my new car. I am more than pleased and would refer as many people in need of a good car and great dealership as I I came in unexpected to drive off in my new car. I am more than pleased and would refer as many people in need of a good car and great dealership as I can. More
Thank you Jesus This professional, beautiful, and intelligent woman Felicia Collins and finance manager Melvin help me with my very challenge credit and put me in a 2 This professional, beautiful, and intelligent woman Felicia Collins and finance manager Melvin help me with my very challenge credit and put me in a 2015 Kia soul with only 8000 miles with a warranty. I thank you ALL fit helping me make the dream become reality. More
You Can Expect the Best I've purchased many cars over the years, but my experience with Cobb County KIA and especially Mark Pang, tops the list for excellence. Mark was atten I've purchased many cars over the years, but my experience with Cobb County KIA and especially Mark Pang, tops the list for excellence. Mark was attentive to every detail from start to finish, and his efforts were fully supported by his co-workers on the Cobb County KIA Team. Best of all, I feel the trade-in value and final price were fair. More
once the papers are signed, forget about customer service I've purchased 3 cars from them and the customer service is getting worse. It's strictly a numbers game to them...they don't care if they have to sell I've purchased 3 cars from them and the customer service is getting worse. It's strictly a numbers game to them...they don't care if they have to sell their souls to the devil, they will sell you a car. I've had horrible experiences in service, as well. From advisors that didn't listen and said some rude things, to them forgetting to rotate my tires or detail my car (which were the specific reasons I was there). More
Horrible Service Advisor Had a appointment today at CCK and my service advisor was Randy Morse As I was telling Randy Morse my problems he was telling me I was mistaken in th Had a appointment today at CCK and my service advisor was Randy Morse As I was telling Randy Morse my problems he was telling me I was mistaken in the years my car was serviced. He just seemed to get more upset with every question. Which I thought my questions were reasonable. Randy said he couldn't talk and type at the same time. Randy said if I asked another question he would refuse my service. I told him if you are not able to deal with the public you shouldn't be in a customer related field. He threw his hands up and said thats it and told me to leave. I asked to speak to Joe Carter the service manager and I was told he was in a meeting along with every other manager. I left then went to Metro Kia in Cartersville, very friendly and ended up saving $400 from what CCK had quoted me. Our family has been doing business with CCK since 2007 and their new personal does not do them justice. No manager ever called me back from CCK and I just found out why. Randy Morse my service advisor at CCW has a family member Chad Morse over the service department of three car dealerships including CCK. Please save time and money go see the nice people at Metro Kia. in Cartersville. Night and day difference. Thanks, Miles More