Jim Ellis Kia of Kennesaw

Management determined to make it a good experience I had some issues with them not ordering the part I needed for my scheduled appointment so after a wasted trip out there I was very frustrated. Gave t I had some issues with them not ordering the part I needed for my scheduled appointment so after a wasted trip out there I was very frustrated. Gave the manager D. Beamer a call and he was very proactive. He called me multiple times until he got a hold of me and scheduled another appointment after ensuring the part had been delivered. He gave me a loaner car to use until my car was ready to be picked up. Jason did the service appointment and he was great too. What started out as a negative experience was quickly fixed and made a good one. More

I'm hopeful! I ended my relationship with Cobb County Kia with a bad experience. Since Jim Ellis took over, I decided to give it another try. Overall, it was a d I ended my relationship with Cobb County Kia with a bad experience. Since Jim Ellis took over, I decided to give it another try. Overall, it was a decent experience and I will bring my car back for service again. I'm hopeful that I can again give them my full trust. More

My visit to Jim Ellis Kia Took longer than we expected, but everyone was very kind. But more than 5 hours is very long in my opinion. I'm still glad that we came there Took longer than we expected, but everyone was very kind. But more than 5 hours is very long in my opinion. I'm still glad that we came there More

25,000 miles service. I had my oil changed, tires rotated and front end alignment and I was very pleased with my service. I was in at 8;35 and out by 10:15 and they washewd I had my oil changed, tires rotated and front end alignment and I was very pleased with my service. I was in at 8;35 and out by 10:15 and they washewd my car also. More

Very friendly service Everyone that we encountered was very friendly and very helpful. Our salesperson, Trent Thompson, was very knowledgeable and super helpful. The sale Everyone that we encountered was very friendly and very helpful. Our salesperson, Trent Thompson, was very knowledgeable and super helpful. The sales manager, Andre, was great as well. Even though I came in with a pre-approved loan from one bank Mike was able to get us a better rate with a different bank which was awesome! We just had an overall good experience and would definitely recommend them to our family and friends. More

Excellent No pressure, a comfortable stress free car buying experience. James was knowledgeable about the product, very friendly but professional. We felt lik No pressure, a comfortable stress free car buying experience. James was knowledgeable about the product, very friendly but professional. We felt like family. We have already recommended James and Jim Ellis Kia to friends and family. More

New service Manager won't honor coupons They won't honor oil change coupons I obtained just months ago when it was Cobb County Kia. I won't come back to this dealership. They won't honor oil change coupons I obtained just months ago when it was Cobb County Kia. I won't come back to this dealership. More

Robert was great Great place nice people show room was nice and clean i enjoyed a cup of coffee it was nice to see you offered snacks,they were not as healthy,as you h Great place nice people show room was nice and clean i enjoyed a cup of coffee it was nice to see you offered snacks,they were not as healthy,as you had in the past. More

1st Car Service Lavar was great! He explained everything, was very courteous and energetic! The waiting are was clean and inviting. Everyone smiled and spoke as th Lavar was great! He explained everything, was very courteous and energetic! The waiting are was clean and inviting. Everyone smiled and spoke as they walked by. More

Recall Lavar did a great job service was good, prompt and thorough. The facility was very clean and the furniture was up to date. I will definitely recommend Lavar did a great job service was good, prompt and thorough. The facility was very clean and the furniture was up to date. I will definitely recommend this facility in the future. More