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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,536 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,536 reviews

September 10, 2018

Great dealership Great service program. Good price point too. Fast and professional, very knowledgeable about the services required. They know the acessories and are More

by JHANNAN.0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you so much for your positive comments about Jim Ellis Kia of Kennesaw! We hope to be of service to you again!

September 10, 2018

Regular Oil Change Always a pleasure to get maintenance taken care of here. Informative on process and wait time. All members of the staff acknowledge you and check on y More

by LINZI.THOMASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you and we hope to be of service to you again!

September 10, 2018

Lavar went above and beyond to help me. Lee Anne who I had made my appointment with was busy outside, when I walked it. Lavar cane up to me and told me t More

by PIERNO.LEEANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Leanne Knight
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 10, 2018

Diane , my service advisor, is the best. she makes you feel like family and gives you the personal service that one hopes for. She is the primary reason More

by DCOLVARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you and we look forward to your next visit!

September 08, 2018

Great This was one of the best experiences I have had getting my car serviced at kia Diana Bell was great and she kept me laughing. More

by DJLADYJONES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 11, 2018 -

Jim Ellis Kia of Kennesaw responded

We're so pleased to know we could make this one of the best experiences for you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 08, 2018

Great, Tracy made me feel at home Love buying at this dealership the cars are good cars this is car number 3 me and my family has brought from here we love the sales people and the pri More

by juliadenisejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Mcfadden
Sep 11, 2018 -

Jim Ellis Kia of Kennesaw responded

We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thanks for sharing your experience with us and we hope to see you again!

September 07, 2018

Repair of AC malfunction and routine maintenance Everyone was very helpful and polite. They were excellent in keeping me updated on the service while it was happening and the shuttle service was very More

by JILLEENRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 11, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was done quickly and to your satisfaction! We hope to be of service to you again!

September 07, 2018

Great service!00996 They are helpful and geuine in their delivery of great service. They work as a team to meet the customers' needs. I would recommend this dealership More

by JFCAMILLOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams, Chris Turner, Rachel Vera, Robbie Brooks, Diana Bell
Sep 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for the kind words. We look forward to your next visit! Take care!

September 06, 2018

Great Experience Excellent customer service from Tracy Mcfadden and Lavar Frederick. They took what could have been a bad experience ,and made it quite pleasurable. Th More

by klyles54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy McFadden, Lavar Frederick
Sep 10, 2018 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

September 06, 2018

Excellent We had a wonderful experience at Kia! Our service advisor was wonderful, and helpful and would highly recommend him in the future.. We would definitel More

by MELISSAOSBORNE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Michael Dale
Sep 10, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to hear everything was completed to your satisfaction! We hope to be of service to you again!

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