Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,530 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,530 reviews
September 24, 2018
Easy process I went in for a used car and came out with a brand new one. The process was easy and the guys were great!! Thanks!!! I went in for a used car and came out with a brand new one. The process was easy and the guys were great!! Thanks!!! More
by kim19butler75
Verified Customer
September 21, 2018
Clear & concise I scheduled an appt. for recall work & much to my delight, discovered there was an extended warranty on another issue. My car is not brand new. Jaso I scheduled an appt. for recall work & much to my delight, discovered there was an extended warranty on another issue. My car is not brand new. Jason treated me with respect, spoke to me with kindness & concern & answered all of my questions. The cost of an alignment was even less than my regular mechanic. Parts were ordered & received quickly & I was without my vehicle for a very short time. There was no part of my experience that was not pleasant. More
by CMH
Employees Worked With
Jason (Service), Leanne Knight
September 21, 2018
Oil change Robbie in service does a great job taking care of my needs I had my car cleaned up and it was terrible the windows were still dirty. The inside was Robbie in service does a great job taking care of my needs I had my car cleaned up and it was terrible the windows were still dirty. The inside was not even detailed the people who clean cars just are aren’t there to satisfy customers More
by JANETMOOTS
Employees Worked With
Robbie Brooks
September 20, 2018
Did easy work, took way too long My service was an oil change, tire rotation, and a recall that was simply a software update. The service took way too long. I had made an appointmen My service was an oil change, tire rotation, and a recall that was simply a software update. The service took way too long. I had made an appointment in advance thinking this would making things simpler. But it took over an hour and a half. They also did not keep me informed as to the timing. Bring back Cobb County Kia. More
by ATENOR200
Employees Worked With
Robbie Brooks
September 20, 2018
Horrible they said they check my tires cuz the tire light was on they didn't check the tires they just put air in. It had a nail so I took it somewhere else an they said they check my tires cuz the tire light was on they didn't check the tires they just put air in. It had a nail so I took it somewhere else and they fixed it. More
by TYSHIEM2JQ
Employees Worked With
Lavar Frederick
September 20, 2018
Awesome! Jimmy hedricks is the best! The only person I will buy my cars from because he cares. Kevin, who did the financing for me, is great as well. Jimmy hedricks is the best! The only person I will buy my cars from because he cares. Kevin, who did the financing for me, is great as well. More
by SHATTUCKGD
Employees Worked With
Kevin Borjnordi, Jimmy Hendrix
September 20, 2018
Amazing customer service . Problem diagnosed and solved and I was kept informed every step in the process. I highly recommend this service center and the friendly and professi . Problem diagnosed and solved and I was kept informed every step in the process. I highly recommend this service center and the friendly and professional employees. More
by Pamela07
Employees Worked With
Jason in the service department.
September 20, 2018
Excellent Jim Ellis of Kia took my needs into consideration and fulfilled them and more. I’m a happy and beyond satisfied customer. Repeat customer for lif Jim Ellis of Kia took my needs into consideration and fulfilled them and more. I’m a happy and beyond satisfied customer. Repeat customer for life! More
by Obannister
Employees Worked With
Blake Hodoh, Alex Williams
September 19, 2018
Amazing time Ms Diana is everything! She’s so personal and even helped get me some info on extra things for my car. She will be my number one from now on. I got an Ms Diana is everything! She’s so personal and even helped get me some info on extra things for my car. She will be my number one from now on. I got an oil change and tire rotation. More
by Dani.d1022
Employees Worked With
Diana Bell
September 19, 2018
Great service! No waiting time . Agent polte and professinal Great service. Provided payment options.Service completed during time frame given. Refer at window sticker reminder for next service.Very pleasant and Great service. Provided payment options.Service completed during time frame given. Refer at window sticker reminder for next service.Very pleasant and knowledgeable of areas to service. More
by EVELYNSOLANGE1
Employees Worked With
Leanne Knight
