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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,530 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,530 reviews
September 29, 2018
Amazingly Awesome I chose to give this dealership a 5 star rating, due to the EXCELLENT customer service. I live near a Kia dealership 5 minutes away from my home, but I chose to give this dealership a 5 star rating, due to the EXCELLENT customer service. I live near a Kia dealership 5 minutes away from my home, but the customer service at that particular dealership, can't compete with JIM ELLIS KIA of Kennesaw. Lavar Frederick and his team are the best!! More
by RMILL1010
Verified CustomerEmployees Worked With
Lavar Frederick
September 28, 2018
Quick service Brought in for a diagnostic. Quick, friendly service. Parts ordered and will shortly. Lavar gave A1 service. I have been very happy bringing my vehicl Brought in for a diagnostic. Quick, friendly service. Parts ordered and will shortly. Lavar gave A1 service. I have been very happy bringing my vehicle for service at this location. More
by BOBBY.LECOUR
Employees Worked With
Lavar Frederick
September 27, 2018
Reception Very good reception and assistance of my issue right away. I was provided transport to go home and wait for my service to be completed. Very good reception and assistance of my issue right away. I was provided transport to go home and wait for my service to be completed. More
by ZIPANGANI
Employees Worked With
N/A, Diana Bell
September 27, 2018
Get your car serviced here! The customer service I received from Leanne Knight was astounding. I came in frustrated because I didn’t know what services my warranty covered, but L The customer service I received from Leanne Knight was astounding. I came in frustrated because I didn’t know what services my warranty covered, but Leanne took her time and got it done. She made me feel like my concerns mattered and made this experience and overall success. Thanks a lot! More
by DominiqueM96
Employees Worked With
Leanne Knight
September 27, 2018
Service Very Good. Scheduled online, opted to wait on the service. Service completed very timely. Customer service helpful and offered a coupon for service options.. Scheduled online, opted to wait on the service. Service completed very timely. Customer service helpful and offered a coupon for service options.....saved me money. Thanks to their service advisors. More
by JAMESDUNN9604
Employees Worked With
Robbie Brooks
September 26, 2018
Amazing Diana was awesome. And met all of my needs. I lost my key to my wheel locks and she made sure I was able to get another set Diana was awesome. And met all of my needs. I lost my key to my wheel locks and she made sure I was able to get another set More
by JAHLYCREATE
Employees Worked With
Diana Bell
September 26, 2018
Great customer service. My car was completed in a timely manner and all repairs were reviewed with me. I would recommend the service department to all my friends. My car was completed in a timely manner and all repairs were reviewed with me. I would recommend the service department to all my friends. More
by KENTSTATE26
Employees Worked With
Leanne Knight
September 26, 2018
Very nice They are always friendly. Always let me know what going on with my car. The price is great. The service department is always clean. They are amazing. They are always friendly. Always let me know what going on with my car. The price is great. The service department is always clean. They are amazing. More
by BRITTANYSLOCUM
Employees Worked With
Lavar Frederick
September 26, 2018
Excellent service department. Service department is attentive and understanding of owners needs and works to resolve issues. I've been taking my car back to this dealership since I Service department is attentive and understanding of owners needs and works to resolve issues. I've been taking my car back to this dealership since I bought it there almost eight years ago. Of course until recently it was Cobb County Kia but things have continued to improve even more since Jim Ellis took over. More
by cflingo
Employees Worked With
Andrew, Robbie Brooks
September 26, 2018
First oil change for my 2019 Sorrento I scheduled my oil change online, it was so easy. Left it in their capable hands came back and my car was washed and vacuumed, ready to go. Very pleas I scheduled my oil change online, it was so easy. Left it in their capable hands came back and my car was washed and vacuumed, ready to go. Very pleasant experience. More
by SBETTER50
Employees Worked With
Robbie Brooks
