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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,536 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,536 reviews

October 11, 2018

Awesome service I always get treated like royalty. Whenever there seems to be a problem, i am always presented with a solution. I get prompt return phone calls More

by FELICIA92002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Alex Williams
Oct 15, 2018 -

Jim Ellis Kia of Kennesaw responded

This is great to hear, Felicia! Our staff is dedicated to providing top notch customer service. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 10, 2018

Good Visit Renee was new to me as my consultant. She greeted me with a smile and was pleasant to talk to as well as made sure to find out what my needs were tak More

by MEEMAWSTRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
Oct 15, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with Renee! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2018

GREAT SERVICE The service team at Jim Ellis is always pleasant. My advisor, Diane is awesome!! Always giving me excellent service no matter what!! She always has a More

by CLARENCE.FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Clarence, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 09, 2018

The only place I’ll take my car!!! Not only was I greeted immediately, but the staff was so genuine! Robert was fabulous and had me laughing from the start! I had an oil change, tire ro More

by brianna.james33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Brianna, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2018

Solid citizens Had a very positive experience with the folks at Jim Ellis Kia in Kennesaw. Tracy was my sales person and he definitely made sure that I was completel More

by Paul R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber, Chris Turner, Tracy McFadden
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Paul, we are so happy to read such a wonderful review about Jim Ellis Kia of Kennesaw! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 08, 2018

Good Service The Service Tech was fast and keep my informed. The only this was they did not check the air in my tires like I ask. I was told they where check and More

by HOLLIBORTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for the high star rating, and we appreciate all constructive feedback, as we are always looking for ways to improve our services. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 08, 2018

You have to go! The purchase experience was effortless and welcoming. I love my BRAND NEW 2018 KIA OPTIMA. Thanks Alex Williams and team for the experience and the ca More

by Tracy Bankston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Williams, Terrence Liddell
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Tracy! Please let us know if there is ever anything else we can do for you! Safe travels!

October 08, 2018

Levar really went above and beyond After spending 40k on a car with Ed voyles service has been less then pleasurable. They don’t answer their phone and appointments only is all I here f More

by CRAIGWDSTCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

October 06, 2018

service since 2013 kia has service my cars well I am person of few words. The only thing i can say i haven't been disappointed each time i bring my car in More

by MURLEEBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means so much to us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2018

Great Customer Service I worked with Leanne and she did an excellent job. She helped me get a loaner car as quickly as possible while mine was having parts ordered. She kept More

by GSVIOLINIST82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Oct 11, 2018 -

Jim Ellis Kia of Kennesaw responded

We are glad to hear Leanne took great care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!

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