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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,536 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,536 reviews
October 12, 2018
Great service in a busy service center. They took care of me. Gave me a loaner vehicle when they were busy so I didn’t have to wait. in a busy service center. They took care of me. Gave me a loaner vehicle when they were busy so I didn’t have to wait. More
by ANDREALO68
Verified CustomerEmployees Worked With
Lavar Frederick, Robbie Brooks
October 12, 2018
Get you in and out when you're in a rush I dropped in to Jim Ellis KIA of Kennesaw without an appointment to get an oil change/tire rotation. I expected to be there for hours and was going t I dropped in to Jim Ellis KIA of Kennesaw without an appointment to get an oil change/tire rotation. I expected to be there for hours and was going to leave if it was going to be excessive. I was in and out in around an hour. I was really impressed, particularly as I didn't have an appointment. More
by JENNIFEROURADA
Employees Worked With
Jason Dale
October 12, 2018
No stress, actually enjoyed my purchase Had a great experience. Jimmy Hendrix was professional, very knowledgeable and personable. We purchased our first company car and will definitely retu Had a great experience. Jimmy Hendrix was professional, very knowledgeable and personable. We purchased our first company car and will definitely return in the future. More
by Atlantanna
Employees Worked With
Blake Hodoh, Jimmy Hendrix
October 12, 2018
Courtesy and helpful Thank you for the excellent service I received when I visited the service department. Everyone there performed their job well. I'll definitely be bac Thank you for the excellent service I received when I visited the service department. Everyone there performed their job well. I'll definitely be back! More
by Crackerjack MT
Employees Worked With
The 2 courtesy car drivers, both named Chris, were personable and friendly - thank you. , Robbie Brooks
October 12, 2018
Quick recall sticker I was in and out in no time. My advisor Robbie made sure of that! It’s so nice to be known when you come in. Thank you! I was in and out in no time. My advisor Robbie made sure of that! It’s so nice to be known when you come in. Thank you! More
by CYBRITT92
Employees Worked With
Robbie Brooks
October 12, 2018
Very professional. Love this dealership and drive over an hour to get here and right past a Sons Kia in my own neighborhood. Tend to wait a while for service but still l Love this dealership and drive over an hour to get here and right past a Sons Kia in my own neighborhood. Tend to wait a while for service but still love it. More
by mikewstephenson
Employees Worked With
Robbie Brooks
October 12, 2018
Excellent service Was greeted immediately by Diana bell, was kept informed of progress of service being performed and work was performed in a timely manor. Car was was Was greeted immediately by Diana bell, was kept informed of progress of service being performed and work was performed in a timely manor. Car was washed and interior was vacuumed. More
by CDRUMM22
Employees Worked With
Diana Bell
October 12, 2018
Great service great place Friendly customer service and great waiting area. I have and will continue to service my Kia here. All service people are great. I like the fact th Friendly customer service and great waiting area. I have and will continue to service my Kia here. All service people are great. I like the fact that I am updated about my Kia while it is being serviced More
by CANDACE.BARATTA
Employees Worked With
Diana Bell
October 12, 2018
My advisor did a great job! My advisor did a great job, was very helpful, and went above and beyond to make my experience a good one. Thanks a lot for everything. My advisor did a great job, was very helpful, and went above and beyond to make my experience a good one. Thanks a lot for everything. More
by Chris
Employees Worked With
Diana Bell, Leanne Knight
October 11, 2018
excellent！ It is an excellent experience!I don’t know which services I should do and Lavar helps to tell. Shorter time than I expect, tire pressure adjusted. It is an excellent experience!I don’t know which services I should do and Lavar helps to tell. Shorter time than I expect, tire pressure adjusted. More
by TIANKUNZHAO
Employees Worked With
Lavar Frederick
