Jim Ellis Kia of Kennesaw

The Best Darn Customer Service Ever! I've been told over the years that I am a tough cookie when it comes to levels of customer service. Meeting Keely was beyond my overall expectations! I've been told over the years that I am a tough cookie when it comes to levels of customer service. Meeting Keely was beyond my overall expectations! After having a recent bankruptcy and no reestablished credit history...I must admit, I was totally surprised that Keely gave me the level of service and dedication that she offered. Not only did Keely dedicate much needed time to complete my approval, she made me and my family feel like family! I went into Kia with a last resort attitude and left as a loyal customer of Kia all thanks to Cobb County Kia Keely! More

Great experience. Only issue, I was ready to buy, but business end kept stalling. James was an excellent representative. He explained everything about my p experience. Only issue, I was ready to buy, but business end kept stalling. James was an excellent representative. He explained everything about my purchase More

Kia Keely I have bough 2 cars in the past 4 years from Cobb county Kia. My salesperson both times was Keely Johnson. She went above and beyond on making things I have bough 2 cars in the past 4 years from Cobb county Kia. My salesperson both times was Keely Johnson. She went above and beyond on making things go smoothly and answering all my questions She was straight forward and honest with me. I would recommend that if you are looking to purchase a new car to contact Keely at Cobb County Kia. More

Dishonest I had my car serviced 11/16 (recently 8/10/17). A few days later I went into my center storage compartment where I usually keep $20-$25 "emergency" mo I had my car serviced 11/16 (recently 8/10/17). A few days later I went into my center storage compartment where I usually keep $20-$25 "emergency" money to find that not only were the bills missing but the envelop I had with about $10 worth of quarters. I retraced where I may have left my car where someone else may have had access I could not identify that my car was left where somebody may have access. I left messages for the Manager (head of) the service department but never received a response. I then sent an email to him telling him I couldn't be sure exactly how much was taken so could not make an actual claim but thought he should know and take action to be sure others will not have the same experience. I never heard back from him. I let the matter go until I saw the Dealer Rater form when visiting for service on 8/10/17 and was reminded of the incident. This is the second Kia I have owned and my experience with CCK has been much better than the last dealer I bought from. I was not looking for anything in return. I am just very disappointed that I was not given the courtesy of acknowledging my complaint. Paul Regna More

1st Car Robert was great to my fiance and I while purchasing her first new car. Very friendly, personable, professional, but treated you like family. Glad we Robert was great to my fiance and I while purchasing her first new car. Very friendly, personable, professional, but treated you like family. Glad we got the chance to work with Robert. Highly recommended to anyone looking for a trustworthy guy. Thanks, Rolo! More

Did exactly what they said, (ie no tom-foolery). I asked many questions (I do not like surprises). They answered them all. Straight forward and efficient. The whole process went smoothly. Very satisf I asked many questions (I do not like surprises). They answered them all. Straight forward and efficient. The whole process went smoothly. Very satisfied with the experience...and my new Forte! More

Dream Come True I bought my first car here and am very new at the whole process. Mrs. Johnson helped me through it all and made the process easy and simple. She gave I bought my first car here and am very new at the whole process. Mrs. Johnson helped me through it all and made the process easy and simple. She gave the information to us straight and met her, test drove it, and bought it in just a few weeks. Truly amazing! More

Great Experience! My experience at Cobb County Kia was excellent. I am the type to be suspicious of sales people of any kind, but Zach Ben was very friendly, helpful, a My experience at Cobb County Kia was excellent. I am the type to be suspicious of sales people of any kind, but Zach Ben was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my new suv. He took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Zach Ben at Cobb County Kia More

Best customer service ever. Treatment of the highest quality all ways asking the right questions. Going out of her way to be helpful in finding the car that's right for you. Coul Treatment of the highest quality all ways asking the right questions. Going out of her way to be helpful in finding the car that's right for you. Couldn't get a better sales person. Telling everyone I know to make sure they go to Keely Johnson. Thanks so much . More

Best sales associate ever. Couldn't ask for a better sales person. Getting my new car made me feel incredibly happy. So glad we had Keely Johnson to help us. Couldn't ask for a better sales person. Getting my new car made me feel incredibly happy. So glad we had Keely Johnson to help us. More