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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,536 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,536 reviews

October 19, 2018

Oil change /maintenance I was very pleased with service given. My service agent went out of her way to get me in and out. Dianna was friendly and very helpful More

by SUSANLRARICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Susan, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 18, 2018

A great new car purchasing experience I had a very nice experience while shopping for my new Kia Soul, there was no pushing me to buy, just being informative and showing me the things I ne More

by dancingwolflady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Arshad
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! Please reach out to us if there is anything else we can do for you! Take care!

October 18, 2018

Awesome Family Business This team did a great job. Renee in CS made sure that everything was done and delivered with passion and purpose. I will be back. More

by JON_HARTMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee,
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Jon, thanks for your praise and kind comments about our team. Please reach out to us if there is anything else we can do for you! Take care!

October 18, 2018

Incomplete service Bought a brand new Kia in May, Went here for my first routine service. My cars low air pressure light was on because my two front tires were low, and More

by NADIA.G.AZIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lavar Frederick
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi Nadia, We have tried multiple times to reach you about your experience. We'd like to speak to you further if you don't mind returning our Service Manager, David's call at (770)575-4780 at your earliest convenience. Thank you, Jim Ellis Kia of Kennesaw Management

October 18, 2018

very efficient The Rep serviced my vehicle very well and I'm satisfied with her service. I think she was very efficient and pleasant to deal with. James Miller More

by JEM3563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please reach out to us if there is anything else we can do for you! Take care!

October 17, 2018

Great people! Great people to deal with. Always fast and honest with all the work that I have done over the years. Can't be happier with everyone there. More

by CALIKC999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Kevin Borjnordi, Robbie Brooks, Diana Bell
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 17, 2018

Jason Dale gave an excellent customer service. Even though the repair of my car could take a long time, Jason was always clear about the status of my car and helped me feel confortable that the job More

by GENARIEL.HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Genariel, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

October 17, 2018

It was Great They did an excellent job. I felt welcomed and my needs questions were answered. I would come back for services all the time. They were all profession More

by LUISH1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks, Diana Bell, Leanne Knight
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Kia of Kennesaw! Please let us know if there is ever anything else we can do for you! Safe travels!

October 16, 2018

Quick and efficient Not only was Robbie and the team very quick to accommodate my oil change at short notice but they had me in and out within a 30 min timeframe! I will More

by Tangela H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent service experience with us, Tangela! We are glad we could get you back on the road so quickly. Please let us know if there is ever anything else we can do for you! Safe travels!

October 16, 2018

Excellent service!!! The service was excellent and the waiting time is not that long. I definitely recommend this dealer and the person of service department, Lavar Frede More

by GAKHEENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Lavar. Have a great day!

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