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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,537 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,537 reviews

October 23, 2018

Excellent Service I would highly recommend Jim Ellis Kia to anyone! They are thorough, knowledgeable, and super sweet. My family and I were at Kia for quite a number of More

by Catie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wind
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello Catie, it is great to read such wonderful comments about your recent experience with Israel! Please let us know if there is ever anything else we can do for you! Safe travels!

October 22, 2018

Awesome Wonderful staff. Quick and smooth purchase. I appreciate your honesty. I love my car. I prayed for this very color, interior, make/model. Great job gu More

by rh2nice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hodoh, Takin Arshad, Terrence Liddell
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 22, 2018

Amazing service Everyone I came in contact with was so personable, so nice and focused on my needs. The service was done quickly and efficiently. I highly recommend More

by 1happywf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

October 22, 2018

Great experience We came in due to a dead battery on a car less than 2yrs old. The dealership close to our house wanted us to buy it even though it was under warranty, More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent visit with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 22, 2018

suggested things to be done to my car which were not needed several things suggested by KIA to be done to my car which were not needed.. I took my car to 2 outside certified mechanics.with KIA paperwork for th More

by KARINHOPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Bell
Oct 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi Karin, I am happy to learn that you've have spoken to our Service Manager, David about your concerns. If you have any further concerns, please don't hesitate to reach out to him. Thanks, Jim Ellis Kia of Kennesaw Management

October 22, 2018

Service for recall item Everyone is terrific. Diana Bell is my service person and she is always very helpful. This time y'all noticed that my brake light was out and fixed More

by dog lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 22, 2018

Diana Bell took very good care of me and my 2013 Kia Sportage SX, as she always does. Will be looking to buy the new Kia Creed when you get it and main reason More

by SailAtl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 22, 2018

Multi item checklist completed for out of state trip Service tech and point of contact checked records and completed all needed service in record time. Diana was able to get work done sooner than expecte More

by TDLDJDX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 22, 2018

Very Happy with my Jim Ellis exprience While it took 2 visits to fix my problem (part not in the first time). Diana and the service crew at Jim Ellis are always super helpful. I appreciate More

by MAKAYSWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 28, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 20, 2018

My service is always great friendly service team I have been coming to the dealership for about 5 years Lavar was my salesman and now my service person. I enjoy going into the dealership its like vis More

by VLD30004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Blake Hodoh, Robbie Brooks, Diana Bell
Oct 22, 2018 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

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