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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,542 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,542 reviews
October 31, 2018
Service on my vehicle The service at Jim Ellis Kennesaw was extremely fast & staff efficient. They provide snacks & entertainment (TV) while I waited. Past the time by very The service at Jim Ellis Kennesaw was extremely fast & staff efficient. They provide snacks & entertainment (TV) while I waited. Past the time by very quickly. More
by RPJC
Verified CustomerEmployees Worked With
I do not know his name - he didn't give it & I didn't ask.
October 31, 2018
Not done in timely manner. Never got call that car was ready Service Advisor was not there when we dropped car not when we picked it up. And did not get a call that car was ready... Service Advisor was not there when we dropped car not when we picked it up. And did not get a call that car was ready... More
by JOBEPEDERSEN
Employees Worked With
Robbie Brooks
October 31, 2018
Love the employees For several years I have taken my Kia here and always have a pleasant experience.... Friendly, efficient and quick. Love Diana Bell...very friendly For several years I have taken my Kia here and always have a pleasant experience.... Friendly, efficient and quick. Love Diana Bell...very friendly and thorough. More
by SUE315@outlook.com
Employees Worked With
Diana Bell
October 30, 2018
Diana Bell is the reason why I only get my KIA serviced at Jim Ellis of Kennesaw. My service experience at Jim Ellis has always been professional and timely. I know if Diana why I only get my KIA serviced at Jim Ellis of Kennesaw. My service experience at Jim Ellis has always been professional and timely. I know if Diana recommends specific work done on my KIA during a regular oil change she knows exactly what she is talking about and the additional work is necessary to keep my KIA running great. I feel confident when I leave Jim Ellis that my vehicle is at optimal performance and that I am good until my next regular service. More
by SBABCOCK670
Employees Worked With
Diana Bell
October 30, 2018
Came in for Service, Traded for a New Car The Service Department ALWAYS gets me out sooner than promised. I came in to get my 2017 Sportage 20,000 mile service and ended up trading it for a 20 The Service Department ALWAYS gets me out sooner than promised. I came in to get my 2017 Sportage 20,000 mile service and ended up trading it for a 2019 Sportage. My apologies to those that did help with the sale. I don't remember their names, but they are all 5 stars! More
by Janet A-G
Employees Worked With
Chris Turner, Robbie Brooks, Dustin Way
October 30, 2018
Excellent I was greeted with such a big smile, upon my idmediate entrance. Hot beverages and snacks offered to me while I was waiting as well. Of course the I was greeted with such a big smile, upon my idmediate entrance. Hot beverages and snacks offered to me while I was waiting as well. Of course the absolute best part I was in and out within an hour. More
by Obannister
Employees Worked With
Leanne Knight
October 30, 2018
Great Dealership First purchase with this dealership and it was great. Dustin helped find us a car within our budget and with reasonable monthly payments. The entire s First purchase with this dealership and it was great. Dustin helped find us a car within our budget and with reasonable monthly payments. The entire staff was friendly and helpful. I’d recommend this dealership if you are looking to purchase a new or used vechile. They have the best prices. More
by JORDANTBOWMAN
Employees Worked With
Blake Hodoh, Dustin Way
October 30, 2018
Always Happy Leann was so helpful! My service was quick and affordable. Jim Ellis Kia makes appointments easy to schedule and their waiting room is very comfortabl Leann was so helpful! My service was quick and affordable. Jim Ellis Kia makes appointments easy to schedule and their waiting room is very comfortable. I highly recommend them! More
by TRACYEBENSON
Employees Worked With
Leanne Knight
October 30, 2018
Sorento Serviced -Robbie Brooks I had maintenance performed on my Kia. Robbie Brooks was my service representative. Experience and service was great as usual! A big Thank You to Rob I had maintenance performed on my Kia. Robbie Brooks was my service representative. Experience and service was great as usual! A big Thank You to Robbie!. You, team, and service is why I am a repeat customer. More
by TDPIKE
Employees Worked With
Robbie Brooks
October 30, 2018
Great experience Purchased a 2019 Kia Sorento.. No pushy salesmen. Listened to our needs and wants. Everyone very nice and friendly and informative. Definitely will r Purchased a 2019 Kia Sorento.. No pushy salesmen. Listened to our needs and wants. Everyone very nice and friendly and informative. Definitely will recommend Jim Ellis. More
by carterbill74
Employees Worked With
Jimmy Hendrix, Chris Turner, Souheil Baghdadi
