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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,542 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,542 reviews

November 13, 2018

Very Good Need to update website the best service advisor is not on list Renee Vanvalkenburg, she knows what she is doing and takes care of customer. More

by DOTJIM68
Recommend Dealer
Yes
Employees Worked With
Renee Vanvalkenburg
November 13, 2018

Pleasant Easy to schedule and friendly staff. Cleanliness and beverages provided. Available cell phone plug access and umbrellas for the very rainy day. Smi More

by KCFITZSIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 16, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 12, 2018

Good experience Dianne Bell provided great service during the routine visit for service maintenance. Kept me well informed from start to finish. Very friendly, knowle More

by BRENDABRYAN1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello Brenda, it is great to read such wonderful comments about your recent experience with Dianne! Our team is dedicated to providing top-quality service, and we're so happy to hear that your visit reflected this. We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2018

Awesome Service was fantastic amd the people were very friendly. The price was very good and the place was very clean. The other thing that I like is if there More

by JOEALVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your wonderful feedback! We're so pleased to hear that you had such a positive experience with our team. Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

November 12, 2018

Good quick service Service was excellent. Leanne took good care of me. I'll definitely be back. Got oil changed and tires rotated. No complaints from me. Thanks. More

by WILLIAMSBF219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello William, thank you for taking the time to let us know about your experience with Leanne! Please let us know if there is ever anything else we can do for you! Safe travels!

November 10, 2018

Trip to Kia Lavar goes above and beyond to ensure Kia owners have the best experience while getting our cars serviced at the Cobb County location. On multiple occ More

by SRANDALL1269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 13, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!

November 10, 2018

service Robert was very nice. Did recall on air bags. Ask to replace bulb on tail light and it would be $25.00. Thought this was horrible. Thought they would More

by JOEDORIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 13, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

November 09, 2018

Recall Lavar was awesome! So thankful I got the chance to work with someone that had the sense of urgency I needed with an energy I really appreciated. He we More

by SHENDRIX5695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 13, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2018

Awesome! Every time I come into Jim Ellis Kia of Kennesaw the customer service is outstanding! From the day I purchased my car; to the day I needed my first oi More

by dinelia2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, James Wind
Nov 12, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks, Dinelia! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

November 08, 2018

Could not be Happier! My sevice neeeds were a little tricky, but David and Jason stepped right up and got it done. They kept me up to date through every issue and I could n More

by RAYVENNE.PIVATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Jason - Service Department
Nov 12, 2018 -

Jim Ellis Kia of Kennesaw responded

Rayvenne, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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