Jim Ellis Kia of Kennesaw

Regular service review Diana and team quickly worked me in and perform my service. I appreciated the drop off and pick up when my service was ready. I will be back for my n Diana and team quickly worked me in and perform my service. I appreciated the drop off and pick up when my service was ready. I will be back for my next service. More

Broken seat belt The part my seat belt clipped into broke. I couldn't clasp my seat belt. Kia fixed it fast and had it done the very same day. Great customer service. The part my seat belt clipped into broke. I couldn't clasp my seat belt. Kia fixed it fast and had it done the very same day. Great customer service. More

Great Service Department Their service department is second to none. I am so pleased they recently acquired Cobb County Kia. They are closed on Sunday to let their employees s Their service department is second to none. I am so pleased they recently acquired Cobb County Kia. They are closed on Sunday to let their employees spend time with their own families. Absolutely love they they have family values! More

Scheduled maintenance Diana Bell provided superb customer service! She is such a pleasant employee and I really appreciate her assistance. My vehicle runs much smoother n Diana Bell provided superb customer service! She is such a pleasant employee and I really appreciate her assistance. My vehicle runs much smoother now. Keep up the great work Diana. More

Great customer service! The service center does a great job, especially Diana Bell. It is rare to find someone in customer service who goes above and beyond, and she definit The service center does a great job, especially Diana Bell. It is rare to find someone in customer service who goes above and beyond, and she definitely does! And the whole service department seems to work together to provide great customer care. More

20,000 mile check up and oil change Diana was great and they were ready and I was in and out in less than an hour. I was just needing and oil change and I have an extended warrenty but d Diana was great and they were ready and I was in and out in less than an hour. I was just needing and oil change and I have an extended warrenty but don't understyand why it doesn't cover everything. More

Wonderful!! Wow where do I start!? My experience at Jim Ellis Kia of Kennesaw was absolutely great, from when I first stepped out of my Uber , very unsure, until Wow where do I start!? My experience at Jim Ellis Kia of Kennesaw was absolutely great, from when I first stepped out of my Uber , very unsure, until I drove away in my brand new Kia very confident in my decision! Each staff member accommodated me along the way but especially Lorde Dawson. She personalized my visit, which gave me the boost of confidence that I needed to make such a big decision as a first time buyer. Lorde, paired with Jimmy, who found the exact car I wanted, and Blake , who went to war for me with the banks, I couldn’t have asked for a better team. And last but not least Mike in the financial department sealed the deal smoothly and and answered any last minute questions that I had. I would not buy a car from anywhere else! More

Painless Andre’ was absolutely a pleasure to work with. He was friendly and knowledgeable about the entire process. Loved his kindness and patience, we were Andre’ was absolutely a pleasure to work with. He was friendly and knowledgeable about the entire process. Loved his kindness and patience, we were a little bit of a “pain” , I’m sure. 😜 More

Great experience I worked with Nicole King and she was professional and helpful and efficient in getting all paperwork handled. She followed up with me days later to c I worked with Nicole King and she was professional and helpful and efficient in getting all paperwork handled. She followed up with me days later to check on how I was enjoying the new car. More