Jim Ellis Kia of Kennesaw

Always a pleasure Ive been coming here for 2 years and I've never had any complaint about the customer service here. I will keep recommending kia in kennesaw. Ive been coming here for 2 years and I've never had any complaint about the customer service here. I will keep recommending kia in kennesaw. More

Not sure what this means Lavar Frederick has been my Service Advisor the last couple of times I visited the service center. He has always been pleasant and professional. He Lavar Frederick has been my Service Advisor the last couple of times I visited the service center. He has always been pleasant and professional. He is an asset to the dealership. More

Oil change I came in for a oil change and tire rotation on may 12th @ 8 in the morning and they were finished just before 9a.m. It pays to get and early morning I came in for a oil change and tire rotation on may 12th @ 8 in the morning and they were finished just before 9a.m. It pays to get and early morning appointment. Good job More

Excellent Service EVERY time In all the years we've been having our KIA's serviced at this location, we have only had one issue with a service and that was the ONE time we visited In all the years we've been having our KIA's serviced at this location, we have only had one issue with a service and that was the ONE time we visited and didn't use Robbie as our service guy. We are very specific now as to what day and time we visit! We know that we can count on Robbie to ONLY recommend service that our car ACTUALLY needs. He's a valuable asset to this organization!! We highly recommend this service team. More

Quick With the new ownership of Jim Ellis, I can already see the difference in service and it is much better than before. I will come back. With the new ownership of Jim Ellis, I can already see the difference in service and it is much better than before. I will come back. More

routine scheduled maintenance Very professional and helpful staff. I was provided a courtesy pick up and drop off to my office while my Sorento was at the dealership. I couldn't ha Very professional and helpful staff. I was provided a courtesy pick up and drop off to my office while my Sorento was at the dealership. I couldn't have serviced my vehicle if they couldn't give me a ride. That was invaluable to me. I'll always choose Kia Kennesaw. More

Scheduled Maintenance Lavar was very courteous and knowledgeable as he already had the recall notice information that I wanted to address with my vehicle available. The ser Lavar was very courteous and knowledgeable as he already had the recall notice information that I wanted to address with my vehicle available. The service was quick, More

Very good job and attentive service I have always had good service at this dealership. They are attentive and caring. They always ask me if I need anything and how long it will be. I have always had good service at this dealership. They are attentive and caring. They always ask me if I need anything and how long it will be. More

Regular service review Diana and team quickly worked me in and perform my service. I appreciated the drop off and pick up when my service was ready. I will be back for my n Diana and team quickly worked me in and perform my service. I appreciated the drop off and pick up when my service was ready. I will be back for my next service. More