Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
5,932 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,932 reviews
May 18, 2018
Appointment with Rachel re: loss of a/c on 2012 Sorento. Rachel had adequate job knowledge regarding my issue, and was able to brief me on needed repairs. Requirement for a multipoint inspection, and the c Rachel had adequate job knowledge regarding my issue, and was able to brief me on needed repairs. Requirement for a multipoint inspection, and the charge to be absorbed into final bill if work done. Explained process for evaluating source of coolant leak in system and process for repairs. Work done in two hours. Replaced a/c discharge hose, and inspected compressor clutch assembly....o.k. Satisfied with final outcome. Further comment: 1. Labor charge of $260 seems excessive for about 2 hours ...@ about $ 130 per hr.....? 2. Charged $ 138 for a/c hose, which is well above $25 retail price 3. A $ 25.92 charge for "supply fee for repair order" not explained Total bill of $434.92 is too high. More
by jwtichenor@aol.com
Verified CustomerEmployees Worked With
Rachel Vera
May 18, 2018
The best place ever I bought my 2018 Kia Sorento SX from here they were so helpful kind Pleasant and worked a great deal out for me if you need a card this is the place t I bought my 2018 Kia Sorento SX from here they were so helpful kind Pleasant and worked a great deal out for me if you need a card this is the place to be More
by Unhappy customer
Employees Worked With
Kevin Borjnordi, Zakaria Benabdesselam
May 16, 2018
Still Great Service! i am so glad that Jim Ellis still offers the same great quality i have come to expect from Cobb County Kia. I will continue as a service customer for i am so glad that Jim Ellis still offers the same great quality i have come to expect from Cobb County Kia. I will continue as a service customer for as long as I own my Kia. (200,000 miles!😀) More
by K64751
Employees Worked With
Robbie Brooks
May 16, 2018
Great service,thanks to sev. rep. Devar fredricks Services provided to my vehicle per maintance sheet per mileage was perform very well.I have continue to service my 2014 Kia Soul after 100,500 miles Services provided to my vehicle per maintance sheet per mileage was perform very well.I have continue to service my 2014 Kia Soul after 100,500 miles at Jim Ellis Kia dealership.zzz a More
by EARLWEEMS
Employees Worked With
Lavar Frederick, Kevin Borjnordi, Robbie Brooks
May 16, 2018
GREAT SERVICE Everyone was friendly, and the servicing of my vehicle was done quickly. I especially appreciate the car wash. Also, my vehicle was brought ou Everyone was friendly, and the servicing of my vehicle was done quickly. I especially appreciate the car wash. Also, my vehicle was brought out quickly when the work was complete. More
by STEVSINK
Employees Worked With
Rachel Vera
May 15, 2018
Great team from sales to service, manager and finance. Diana in service gets the job done! Trent listened to my wants in a vehicle, Kevin added to my package an from sales to service, manager and finance. Diana in service gets the job done! Trent listened to my wants in a vehicle, Kevin added to my package and Chris in finance is great in getting a good deal and adjusted the terms to fit my situation- miles vs years More
by TAMMYMCCLURE18
May 15, 2018
Always a Good Experience Always a good experience at Jim Ellis Kia. Diana Bell takes great care of me and is always looking for ways to save money while taking excellent care Always a good experience at Jim Ellis Kia. Diana Bell takes great care of me and is always looking for ways to save money while taking excellent care of my Kia Soul. Will be back! More
by GRINDAL04
Employees Worked With
May 15, 2018
Was pleased with results We brought our Kia Sorento in to have the drivers side heated seat button to be replaced. We were greeted and treated well while there. We brought our Kia Sorento in to have the drivers side heated seat button to be replaced. We were greeted and treated well while there. More
by FRL7557
Employees Worked With
May 15, 2018
Can I rate them 10 stars! My car was in for service, but a really wanted the new Soul I saw in the lot. My Sales professional James Wind was so knowledgeable and personable. He My car was in for service, but a really wanted the new Soul I saw in the lot. My Sales professional James Wind was so knowledgeable and personable. He guided me through the process with a more than fair deal. One of the best experiences buying a car!!! Thanks Jim Ellis! More
by ME Dunn
Employees Worked With
Other Employees :
Terrence Liddell, Michael (finance), Kevin (sales), Andre Young, Kevin Borjnordi, James Wind, Israel Simmons
May 15, 2018
Recall repair and routine service. Diana Bell met me when I pulled into the service bay and took care of everything. The appointment was right on time and everyone was very pleasant. Diana Bell met me when I pulled into the service bay and took care of everything. The appointment was right on time and everyone was very pleasant. More
by WAYNETHOPE
Employees Worked With
