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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,543 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,543 reviews
November 19, 2018
Great Lavar is awesome!! Always on top of his game. I would recommend him every time! Car was cleaned like I requested. Very happy with my visit Lavar is awesome!! Always on top of his game. I would recommend him every time! Car was cleaned like I requested. Very happy with my visit More
by SANDYADAMS31
Verified CustomerEmployees Worked With
Lavar Frederick
November 19, 2018
Thank you. Robert Brooks is the best!!! However the detail department is terrible! I was not happy with the cleaning of the car, but love Robbie!!!! It was prett Robert Brooks is the best!!! However the detail department is terrible! I was not happy with the cleaning of the car, but love Robbie!!!! It was pretty quick this time as well More
by JMB_DESIGNS
Employees Worked With
Robbie Brooks
November 19, 2018
Super Service Leanne was great. she kept me informed and made my visit super.She made sure everything was up to date..I enjoyed her friendly nature. Leanne was great. she kept me informed and made my visit super.She made sure everything was up to date..I enjoyed her friendly nature. More
by Herbf
Employees Worked With
Leanne Knight
November 19, 2018
Love my Kia! Came in looking for a specific car, I found it and with Tracy McFadden's help the process was smooth and effortless. I will definitely recommend Kia. Came in looking for a specific car, I found it and with Tracy McFadden's help the process was smooth and effortless. I will definitely recommend Kia. Great experience! More
by robingonzalez34
November 17, 2018
Great experience! Very friendly, helpful and efficient. My car is running great now. I'm very happy with the results. I recommend this service department to everyone I Very friendly, helpful and efficient. My car is running great now. I'm very happy with the results. I recommend this service department to everyone I know. More
by KATIEHILL123080
Employees Worked With
Chris the mechanic , Leanne Knight
November 17, 2018
Thorough Service Leanne was so awesome. She and service tech took my issues seriously and got me in & out in good time! Thanks you’re the best! Leanne was so awesome. She and service tech took my issues seriously and got me in & out in good time! Thanks you’re the best! More
by Curlysue36
Employees Worked With
Monica. Service Tech don’t know his name., Leanne Knight
November 17, 2018
Service Review I brought my car to Jim Ellis Kia because of a service recall. Leanne was very friendly and professional! I would definitely come back to her again!! I brought my car to Jim Ellis Kia because of a service recall. Leanne was very friendly and professional! I would definitely come back to her again!! More
by brooklynsexydevil
Employees Worked With
Leanne Knight
November 16, 2018
LAVAR FREDRICK!!!!!! I honestly keep coming here because Lavar is an awesome service rep. He goes above and beyond to make sure his customers are taken care of and does an I honestly keep coming here because Lavar is an awesome service rep. He goes above and beyond to make sure his customers are taken care of and does anything he can to make your trip as smooth as possible. He remembers all his customers by name and if any issues arise he contacts you as soon as possible. AWESOME AWESOME AWESOME CUSTOMER SERVICE!!!!! Not to mention your car gets washed free of charge with your service appointments! More
by KR
Employees Worked With
Lavar Frederick
November 16, 2018
Professional, courteous, timely. Purchased my Sorento in 2013. The vehicle has only been serviced by this dealership. The primary reasons are: the vehicle has always been serviced cor Purchased my Sorento in 2013. The vehicle has only been serviced by this dealership. The primary reasons are: the vehicle has always been serviced correctly, the staff has always been professional, courteous, knowledgeable, and overall very helpful. If needed, it's comforting to know that my wife can take the care for servicing and she will be treaded fairly and with respect. More
by UGABIVINS
Employees Worked With
Robbie Brooks
November 16, 2018
Kia Soul recall I took my Kia Soul in for a recall. It was repaired quickly and they even washed and vacuumed my car for me, before I left. I took my Kia Soul in for a recall. It was repaired quickly and they even washed and vacuumed my car for me, before I left. More
by Rgg
Employees Worked With
Lavar Frederick
