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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,530 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,530 reviews

February 05, 2019

If only all of my buying experiences could be like this Alex was fantastic! He helped me get through my apprehension to move forward. I couldn't be happier with my car purchase, and appreciate the support i More

by dgrevious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hodoh, Alex Williams, Terrence Liddell
Feb 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear Alex was able to provide you with such a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

February 05, 2019

Great Experence It was one of the best time we ever bought a car! mrs. Corie our salesperson was the greatest. We went with a car in mind and she helped us go home wi More

by Moner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if the managers name we saw., Corie Anziano
Feb 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear Corie was able to provide you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

February 04, 2019

Couldn't ask for a better experience It was great, the customer service was comforting and helpful. My only complaint is the emissions test. You guys do your best and don't charge the cus More

by thighfield9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zakaria Benabdesselam
Feb 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2019

Great customer service Lavar was great! He was attentive and knowledgable. I also did not know a car wash was complimentary with my oil change service. Nice surprise! More

by jerzee78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Feb 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

February 04, 2019

Great service just remember to explain in laymans terms Great , friendly , timely service . Just remember to explain things in laymen’s terms.. like don’t say the breaks are a 4 on the front and a 5 on the More

by SH00Z458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Feb 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2019

Jason was very professional & courteous. My Jim Ellis Kia experience was very refreshing. I was very anxious about my car repair before I arrived...I wasn't sure if they would be able to fin More

by BHIKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 07, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2019

Be prepared I wasn't fully prepared to purchase and made poor decisions. I told James I wasn't prepared and he did his job to get me to purchase the vehicle anyw More

by StipidAndPissed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Wind
Feb 08, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi there, We are sad to hear you are upset with your decision. We always let the customer have the final say and we apologize if we made you think you were feeling pressured. Please let us know if we can do anything to help with anything. Thanks, Jim Ellis Kia of Kennesaw Management

February 01, 2019

Great Service Experience Since my first visit to the service department Robbie has been great. He is always nice and knowledgeable. I think the Service tech is John, who also More

by CLMROSADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John service tech , Robbie Brooks
Feb 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

January 31, 2019

Lavar is great! I would NOT buy another car from this dealership but Lavar in the service Dept is great. He helped fix all the issues I had More

by upperc1c2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Feb 05, 2019 -

Jim Ellis Kia of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

January 30, 2019

Great! Very friendly staff! Lavar was great & checked on me while I was waiting for my vehicle & he also kept me updated while waiting on my vehicle! Highly More

by TEYSHAACALHOUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
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