Jim Ellis Kia of Kennesaw

He did everything in his power to get me the deal i want. He was so incredibly helpful with everything. He got me the deal that I needed in no time. I would definitely recommend you to him if you are looking He was so incredibly helpful with everything. He got me the deal that I needed in no time. I would definitely recommend you to him if you are looking into purchasing a car. I purchased a 2019 Kia Forte with his help. thank you very much. More

Pleasant James was polite and professional. I feel he was very knowledgeable on the KIA vehicles. He was very thorough and attentive. I appreciate his up to da James was polite and professional. I feel he was very knowledgeable on the KIA vehicles. He was very thorough and attentive. I appreciate his up to date status through the process. More

Always helpful Lavar was very helpful and knowledgable. Shuffle service makes it convenient and I appreciate this bonus. Other service and sales reps are friendly a Lavar was very helpful and knowledgable. Shuffle service makes it convenient and I appreciate this bonus. Other service and sales reps are friendly and willing to assist as well. More

Always great customer service with Lavar! Always great customer service and they do an awesome job with oil changes They always communicate and keep you up to date on the status of your vehi Always great customer service and they do an awesome job with oil changes They always communicate and keep you up to date on the status of your vehicle while it’s being serviced. Could not ask for better service from a dealership! Ask for Lavar he will always take care of you and your car👍 More

Great job! Great service The service department was very service friendly making sure everyone was serviced. Lavar, my service advisor was very helpful. He offered options to The service department was very service friendly making sure everyone was serviced. Lavar, my service advisor was very helpful. He offered options to allow the maintenance of my vehicle to be seamless. He was always free to answer my questions. Jimmy was great as well. No high pressure sales. He understood what we want and need. He was honest with my options More

Oil Change Everything was fine - the snacks were a nice touch. However, I was very surprised that they decided not to rotate our tires after 6,000 miles. He di Everything was fine - the snacks were a nice touch. However, I was very surprised that they decided not to rotate our tires after 6,000 miles. He did not tell me until after I had waited 45 minutes, or I would have asked for the rotation. I am not feeling good about rotating them for the first time at 12K-13K miles. We have never waited that long (or if we did, we regretted it). More

Great Buying Experience on All Counts I handled the purchase from this dealership of a fully loaded 2019 KIA EX SPORTAGE for my sister-in-law, who lives in the Atlanta area. After she had I handled the purchase from this dealership of a fully loaded 2019 KIA EX SPORTAGE for my sister-in-law, who lives in the Atlanta area. After she had seen and test drove the car of her choice and met with several of the sales people at this dealership, my sister-in-law contacted me to handle the negotiations and finalize the purchase price by telephone. My sister-in-law and I had gone through that process with several other Kia dealers in the Atlanta area, and I was not happy with the results. My interactions by telephone with Jimmy Hendricks and his manager, Israel Simmons, at this dealership were very pleasant, and we arrived at an agreeable price with no backpedaling or last minute add-on charges. The entire transaction was completed within a day or two of our first contact with the dealership. I am really high on this dealership and would consider purchasing my next Kia Optima from this dealer, even though it would require me to travel to Atlanta from the Washington, DC area. More

Dissatisfied Purchased a NEW 2019 Serento and a 2015 CERTIFIED pre owned Sorento last August, and we have had more than a fare share of problems with both vehicle Purchased a NEW 2019 Serento and a 2015 CERTIFIED pre owned Sorento last August, and we have had more than a fare share of problems with both vehicles. Quite a bit more issues with the "CERTIFIED PRE-OWNED" however. So what does CERTIFIED PRE- OWNED really mean other than a more expensive price tag?? We are still trying to find the real answer to that question! On this last encounter with your SERVICE DEPARTMENT, the manager seemed to be more than annoyed that one of our two vehicles was back again. He had to be reminded that every previous visit and the current visit was valid and no fault of ours. We are certainly not visiting your Service Department for fun or for our health. Did we leave satisfied - "NO". In all fairness, the other department managers, and the general manager have tried to correct each problem to our satisfaction. A major concern would be that the problems have been, and continue to be too numerous. Double purchases = multiple problems! More