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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,531 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,531 reviews

February 15, 2019

Wonderful Customer Service Diana and Lavar were excellent. They were attentive and kept me updated the during the entire visit. I will definitely be back for future maintenance. More

by JASMINE_FREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Feb 17, 2019 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 15, 2019

Fantastic establishment Unfortunately our engine blew in our 2016 Sorrento. Jim Ellis Kia stepped up to the plate and made things right for us getting us into a beautiful 2 More

by Robwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Way
Feb 17, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and congratulations on your new 2019 Kia Sorrento! We're happy to hear we were able to provide you with such a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

February 14, 2019

Over and beyond on customer care Easy to set up an appointment and they were ready to take me when I arrived. Service was completed in the time frame given to me. Refreshments and a More

by DLANIER509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Feb 17, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear. Customer service is one of our top priorities and we're glad to hear you received such excellent service. We hope to see you soon!

February 14, 2019

Recall Service went well and timely, the area was clean and offered free refreshments. My car was not cleaned like it used to be after a service, but the wea More

by BILLIECLARK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Feb 17, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for leaving this rating and review! We will be sure to pass along your comments to the team. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

February 13, 2019

Service was excellent. I would definately recommend to friends and family. The price was right. I appreciate that my car was cleaned as well. Thank you. More

by PAMLIGHTBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Feb 17, 2019 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2019

Fantastic Service I only bring my car here for service! They really listen to what you are saying and guide me in making decisions! They are fantastic! More

by TENNISWHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda
Feb 17, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 13, 2019

Prompt and professional employees. They all said hello with My service rep was Robert. He was helpful with my questions and concern. He was able ro also service my ot&er without an appt. More

by paulaamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Feb 17, 2019 -

Jim Ellis Kia of Kennesaw responded

Hello,, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 12, 2019

Oil change, tire rotation and balance Everyone was so nice and helpful! It was a busy day and they were as efficient as possible. Jason was my associate and he was awesome! So happy I purc More

by MEGID90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 13, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words and congratulations on your new vehicle! We're happy to have been able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

February 12, 2019

Oil change, tire rotation, Multi-point inspection Everyone is so polite, courteous, and efficient. They were very helpful in making sure I understand what was going on. And thank you for the coffee. More

by GRIMSHAW.KAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Feb 13, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi Karen, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 12, 2019

Great very professional I would recommend anyone to Jim Ellis they were very great friendly and professional Alex was able to keep me within my budget which was helpful I abs More

by jakonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Alex Williams
Feb 13, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi, we're very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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