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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,530 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,530 reviews

March 02, 2019

Awesome place great people Great place to go and buy a car. Jim Hendrix was great to work with, Mike Awolusi was awesome . Can't wait to tell my friends and family. More

by CLARISSA tomayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Hendrix
Mar 03, 2019 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Clarissa! Please let us know if there is ever anything else we can do for you! Safe travels!

March 01, 2019

Great personalized service with attention to detail Thanks for the great service and work by Jason Bale and Technicians to get everything done that was needed and dealing with improving the trunk rattle More

by michaeljhawksworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bale
Mar 03, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! We look forward to your next visit! Take care!

March 01, 2019

Service good, sales not happy with The service department is great. The sales management, a different story. They lost the sell of k 900. Which now I'm thankful for. They need to u More

by JSMYTHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Mar 03, 2019 -

Jim Ellis Kia of Kennesaw responded

We regret to hear that you had such an unsatisfactory sales experience. Please let us know if there is anything else we can do to turn this experience around; we're more than happy to help!

March 01, 2019

Pleasant experience We’ve always been treated nicely, especially by Jimmy Hendrix who not only helped us a year ago in getting the vehicle we wanted but also with the ser More

by FVSAENZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Robbie Brooks
Mar 03, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 01, 2019

Great Good service overall. Never have any issues with warranty work. Good explanation of what needs to be done and why. Also keep up with all recalls. More

by HEDDENCHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 03, 2019 -

Jim Ellis Kia of Kennesaw responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 28, 2019

Diana is a pleasure I was met at my car by service advisor. All my questions were addressed and a recall was taken care of. Diana called me when my car was ready, no dela More

by HMJOYNER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
February 28, 2019

Only Place To Go For Service! Jason, my service rep gets 5 stars for customer service! My car was in an accident, I took it to another company for repairs in Woodstock. Big MIsta More

by KATHY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 03, 2019 -

Jim Ellis Kia of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 28, 2019

Satisfied Customer I have had nothing but positive experiences with Jim Ellis KIA. The customer service is excellent from the sales department, finance to the service d More

by DEBBIEHATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy McFadden
Mar 03, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We look forward to your next visit! Take care!

February 27, 2019

Excellent customer service The team here at this location went above and beyond to demonstrate great customer service It felt more like family and even got a ride home and bac More

by gerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 01, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

February 27, 2019

Great service , cold water and nice snacks. Wish I always got service like this. Diana was very very nice and helpful. She made the time fast and easy. More

by onthecomputer77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Feb 28, 2019 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

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